A new Job, ID: 214818 <http://www.ejobsville.com/display-job/214818> was added at eJobsVille.com - For the Best Tech Jobs in Town <http://www.ejobsville.com/>
Title: ITSM Service Management Consultant posted on 2014-07-29 13:24:09 Job Description:Hi , Greetings from EApps Tech LLC…!!! My name is Srikanth we have a job opportunity for you as a *ITSM Service Management Consultant *one of our client based at *San **Louisville, KY* *Job Title: ITSM Service Management Consultant* *Location* *: Louisville, KY.* *Duration: 6 Months* *Start date: ASAP.* Job Description: Our client looking for Having an overall experience of 10+ years in the IT industry out of which at least 3 Years are in the area of IT Service Management consulting and ITIL process and tool Implementation. *Responsibilities:* § Independently managed full ITIL lifecycle implementation projects. § Handing projects for As-Is assessment, gap analysis and identifying the improvement opportunities for the ITIL processes. § Presenting the Gap Analysis based on the assessment and advising customers. § Development of Service Management roadmap for customers and helping in the implementation of the initiatives. § ITSM Process definition and deployment support including creation of process documentation. § ITSM Tool assessment, recommendation and integration with processes for customers as well as internal tools. § Good exposure to ITSM tools such as HPSM, Service-Now and BMC, including tool administration, support and configuration implementation experience. § Should have worked on at-least one ITSM tool implementation project end-to-end. § Conducting internal reviews and process assessment for compliance checks. § Participate in the internal process and compliance initiatives. § Creating training materials, conducting sessions around ITIL for set of internal users & using innovative techniques for education & awareness. Core Skills · ITIL Assessment and Management · ITIL Process design & implementation · ITSM Tool assessment, implementation · ITSM Tool platform support and administration*Professional Certifications:* · ITIL V3 Foundation (required) · ITIL V3 Intermediate in any one of SO, SD, ST (required) · Any ITSM Tool Admin Certification (desired) · ITIL V3 Expert(desired) Technical Skills *ITSM Tools**:*Working knowledge of tools such as HP Service Manager, Service Now, Cherwell CSM, BMC Remedy & CA Service Desk. *:*Expertise with MS Excel for reporting, tool creation and scripting. *Education* Bachelor of Engineering in any discipline *Click here to view full job description and apply <http://www.ejobsville.com/display-job/214818> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
