---------- Forwarded message ----------
From: Pranahitha Lenkala <[email protected]>
Date: Fri, Jan 30, 2015 at 11:33 PM
Subject: VOIP engineer @ Baltimore, MD
To: [email protected]


Hello,

Hope you are doing good.

Please find below Job Description, if you are interested for this
position, submit your updated profile ASAP.

Title: VOIP Engineer
Location: Baltimore, MD
Duration: Long Term

Description:

CMS or SSA exp is preferred.

We are looking for a intermediate and expert level VoIP engineer.

Level III

Required Skills:
•       Perform design, integration, and analysis for a Cisco voice
telecom system.
•       Voice over Internet Protocol (VoIP) – Cisco hardware and
management tool experience
•       Cisco Call Manager
•       Meetingplace/WebEx
•       LAN/WAN networking equipment and protocols
•       Assist with planning and execution of major component upgrades
and installations for the Centers for Medicare & Medicaid Services
network consisting of VoIP technologies
•       Integration of new components into existing infrastructure
including call routing and transfer, system management tools, call
logging and reporting capabilities
•       Assist with planning and executing the deployment and liaising
with Government technologist regarding system requirements, design,
and operation.
•       Develop, support and maintain operations of Cisco voice
communication technologies within the CMS environment and associated
sub-systems including, SIP integration, moves, adds and changes, fault
isolation and resolution, and end-user support
•       Daily duties will include responding to customer originated
trouble tickets and service request along with planning and executing
controlled changes within the infrastructure
•       Services provided will include customer moves/adds/changes and
may require after hours and/or weekend support
•       Provide support to engineering and proposal development teams
in the design and deployment of new technology infusions
•       Demonstrated understanding of the Cisco Voice Network
infrastructure and best practices Technical knowledge of trunking,
VoIP phones, and wiring
•       Extensive hands-on experience with Cisco voice communication
technologies
•       Ability to understand and assist in solving telecommunication
problems or telecom network infrastructure issues
•       Ability to effectively communicate with a broad base of end users
•       Provide desk side user education for use of phone and voice mail
•       Ability to effectively adapt to changing technology and apply it
to business needs
•       Good judgment and analytical skills; as well as follow-up and
organizational skills
•       Intermediate to advance Skills with Microsoft office and Visio
•       Perform moves, adds and changes and desktop support for Cisco
Unified IP Phones
•       Ability to work effectively with the customer and
design/development teams
•       Excels in collaborative work in environment
•       Cisco Certified Network Associate (CCNA) or higher certification

Desired Skills:
A high level of familiarity and experience with the following
networking/telecom technologies
•       IPv6
•       Automated Call Distribution (ACD)
•       Experience with Remedy Incident and Service Request management
workflow
•       Data Communications Networks, Teleconferencing, Mobile Devices
•       Proficiency in evaluating business requirements, processes,
technologies, applications, and information systems
•       Presentation, written and oral communication skills
•       Possess excellent logical and analytical skills
•       Knowledge and experience in proposal development.
•       Project implementation background.
•       Experience with Avaya and/or Microsoft based voice communication
systems
•       Voice and VoIP IMACs Support
•       Voice Mailbox Management
•       Maintains the cable infrastructure.  Leads cable pulls, patch
panel discipline & desktop terminations.
•       Cisco Certified Network Professional – Voice (CCNP - Voice)
Any non-US citizen to work on the contract must be able to prove US
residency for a period of three (3) years prior to the commencement of
work on this contract.
Position Level V

Required Skills:
•       Perform design, integration, and analysis for a Cisco voice
telecom system.
•       Voice over Internet Protocol (VoIP) – Cisco hardware and
management tool experience
•       Cisco Call Manager
•       Meeting place/Web-ex
•       LAN/WAN networking equipment and protocols
•       Planning and execution of major component upgrades and
installations for the Centers for Medicare & Medicaid Services network
consisting of VoIP technologies
•       Integration of new components into existing infrastructure
including call routing and transfer, system management tools, call
logging and reporting capabilities
•       Planning and executing the deployment and liaising with
Government technologist regarding system requirements, design, and
operation.
•       Develop, support and maintain operations of Cisco voice
communication technologies within the CMS environment and associated
sub-systems including, SIP integration, moves, adds and changes, fault
isolation and resolution, and end-user support
•       Daily duties will include responding to customer originated
trouble tickets and service request along with planning and executing
controlled changes within the infrastructure
•       Services provided will include customer moves/adds/changes and
may require after hours and/or weekend support
•       Provide support to engineering and proposal development teams
in the design and deployment of new technology infusions
•       Demonstrated understanding of the Cisco Voice Network
infrastructure and best practices Technical knowledge of trunking,
VoIP phones, and wiring
•       Extensive hands-on experience with Cisco voice communication
technologies
•       Ability to understand and assist in solving telecommunication
problems or telecom network infrastructure issues
•       Ability to effectively communicate with a broad base of end users
•       Provide desk side user education for use of phone and voice mail
•       Ability to effectively adapt to changing technology and apply it
to business needs
•       Good judgment and analytical skills; as well as follow-up and
organizational skills
•       Intermediate to advance Skills with Microsoft office and Visio
•       Perform moves, adds and changes and desktop support for Cisco
Unified IP Phones
•       Ability to work effectively with the customer and
design/development teams
•       Excels in collaborative work in environment
•       Cisco Certified Network Professional (CCNP) or higher certification

Desired Skills:
A high level of familiarity and experience with the following
networking/telecom technologies
•       IPv6
•       Automated Call Distribution (ACD)
•       Experience with Remedy Incident and Service Request management workflow
•       Data Communications Networks, Teleconferencing, Mobile Devices
•       Proficiency in evaluating business requirements, processes,
technologies, applications, and information systems
•       Presentation, written and oral communication skills
•       Possess excellent logical and analytical skills
•       Knowledge and experience in proposal development.
•       Project implementation background.
•       Experience with Avaya and/or Microsoft based voice communication systems
•       Voice and VoIP IMACs Support
•       Voice Mailbox Management
•       Maintains the cable infrastructure.  Leads cable pulls, patch
panel discipline & desktop terminations.
•       Cisco Certified Internet work Expert – Voice (CCIE - Voice)


 Any non-US citizen to work on the contract must be able to prove US
residency for a period of three (3) years prior to the commencement of
work on this contract.


With Best Regards,


Pranahitha Lenkala
Senior Recruiter,
JP Computer Systems Inc.
3169, West Springs DR, Suite B,
Ellicott City, MD 21043.

Direct: 410.220.0891 | Fax: 410 558-6145 |
e-Mail:[email protected]
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| www.jpcomputersinc.com

LinkedIn: Lenkala Pranahitha | GTalk: pranahithareddy785

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