Hi,

This is Saurabh Jangid from Themesoft.

Kindly share your updated resume at saurabh.jan...@themesoft.com



*Title: SCCM Administrator*

*Location: Englewood, CO*

*Duration: Long Term*



*Key skills required for the job are:*

*•             SCCM Admin - System Center Configuration Manager (Mandatory)*

*As a Senior Administrator, you should be able to handle first point
escalation for all technical and process issues*. Provide technical subject
matter expertise wherever required. Ensure proper communication and quick
resolution as a crisis manager. Plan and schedule Changes, Coordinating
with different stakeholders. Perform RCA for Major Incidents related to his
/ her tower Follow quality / security process defined for the engagement.
Perform Trend analysis, identify top few incidents and work with respective
teams/individual to minimize the incidents, Hardware troubleshooting &
Vendor coordination Prepare Weekly and monthly status reports. Participate
in business meetings with various stake holders on a need basis. Take
corrective actions based on the customer satisfaction surveys. Work on the
service improvement programs. Effort estimation/reviews on need basis for
new projects. Training of new team members. Able to work on Knowledge
acquisition and updates to related documents.

*Thanks & Regards*

*Saurabh Jangid*



*INC 500 Fastest* *Growing Company*

..............................................................

Mobile: 469-249-3595 | *saurabh.jan...@themesoft.com
<saurabh.jan...@themesoft.com>*

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