Role:  Business Analyst 
Duration: 6 Months
Location: CA

Required: 
Excellent interpersonal and communication skills. Experienced in writing
detailed and meticulous business requirement documents, use cases, process
flows and design specification materials. Consistently demonstrates ability
to use innovative ideas to solve problems in a cost effective manner.
Project deliverables and tasks are completed with no open items. Action
oriented with a strong history of owning tasks and deliverables and
completing them on time.

Resource is for Professional Services and Education Services. 
Technical expertise with SABA and QuickArrow is REQUIRED. 

CRM experience is must.

Description: 

Self starter who can work independently and come up to speed on process and
supporting technologies quickly. 
 Provide subject matter expertise for business customers and technical
resources. Often serves as the subject matter expert.
  Maintain awareness of business process and technology solution best
practices within a specific business segment. 
 Responsible for business requirements collection from which applications
can be developed or modified. 
 Often leads collection and analysis of data and information from business
users to understand how systems can solve business problems, and identifies
opportunities for process improvement. 
 Engage and may lead in collection and analysis of possible project
engagements, documenting project scope (objectives, deliverables, critical
success factors, assumptions, global and regional considerations, and
resource requirements), prioritization, cost/benefit, potential risks, and
feasibility.
  Engages and may lead in the definition of business requirements and the
research and selection of potential solutions. Produces and may lead the
definition of use cases and functional specifications as well as review of
the content for user guides, training classes, and other end-user
documentation for applications and processes. May lead the development of
functional test scripts representing business processes and the verification
activities that ensure that solutions meet business requirements. 
 Has established knowledge & understanding of functional testing scenarios
at both business and technical level participates and may own determining
the appropriate level of customer engagement in testing activities.
  Engages in and may lead testing activities and ensures that customer
interests are represented in all testing stages. 
 Responsible for traceability of requirements, translation of business and
system requirements into functional and technical specifications.
  Alerts team leadership when traceability appears weak, or is lost. When
changes to the requirements occur, performs the impact analysis and
recommends follow-through actions. Prepares documentation and presentations,
and chairs meetings. Understands the business needs at a strategic level and
can correlate problems to one or more processes, tools or systems. 
 
Understands multiple customer contexts (business processes and IT
infrastructure and tools). Recognizes ramifications of a customer's problem
relative to those multiple customer contexts. Manages customer expectations
at all levels. Promotes IT customer development of measurable business
objectives and process improvements. Provides second level support, relating
to business applications and processes, and escalation support for aging
unresolved issues. May lead interactions with third parties including
application service providers and partners.
 




Thanks and Regards, 
Ravi 
International Business Solutions
Work (732) 981 0450 x 421 |  
255 Old New Brunswick Road Suite N230 | Piscataway, NJ 08854 |    Fax: (732)
981-0465



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