JoB Title : Pega Developer
Location : Pasadena, CA
Duration : 6 months
Rate:    Open

Job Responsibilities:
Development activities such as applications configuration and coding to meet
client/user specifications, conducting non-routine maintenance activities
and guiding lower-level teammates.
Design and develop complex CRM application interfaces with Mainframe, web
and client server based legacy systems.
Analyze current work flow and recommend optimization as we build new
application / releases to cater to MSCC business users
Work closely with business partners to understand their changing needs and
make appropriate recommendations to project scope and approach
Establish work breakdown structure and work plan related to development
activities and manage day-to-day activities involving development team per
the established work plan
Communicate project status effectively on a periodic basis.
Identify and manage risks and issues, including the development and
implementation of appropriate mitigation actions.
Use business and technical knowledge to conduct highest level analyses
regarding program/application/system and making strategic recommendations to
management.
Estimate project requirements internally and externally (internal staffing,
client and vendor resources, etc.)
Troubleshoot technical problems and conduct analyses for efficient program/
application solutions which support client business processes and functional
requirements.

Qualifications/Skills:

Bachelors degree in Computer Science or equivalent experience
4 - 6 years experience in the design and development of complex
applications. (Preferably in the Contact Centers)
Advanced knowledge (broad expertise or unique knowledge) of policies,
practices and systems
Preferred knowledge of Kaiser?s business across all infrastructure areas
required.
Strong understanding of Software Development Lifecycles
Strong written, oral communication, analytical, organizational and
interpersonal skills
Must have a positive attitude and the ability to work and communicate with
clients, other IT staff, vendors, external partners, System Integrators etc.
Ability to maintain standards, prioritize project work to meet customer?s
needs.
Experience in implementing CRM, BPM and other Contact Center application
systems (i.e. Pegasystems, Chordiant).
Ability to perform software design and development experience to include
RAD, RUP, CVM framework.
Ability to work in a fast-paced and dynamic environment, with limited
supervision.
Experience in the Healthcare industry/domain.
Familiarity with Mainframe, UNIX and Windows systems architecture.
Experience with Databases: Oracle, DB2, Application and Web Server
technologies.
Familiarity with any Kaiser applications is beneficial.
Must have experience in designing/developing SOAP based web services, amber
point proxy configuration, J2EE architecture, JSP, Java Script, .NET and
CSS.
Experience with ETL processes and working with Data ware house OLAP
application such as Merced or Business objects is desired.
Proficient with Oracle PL/SQL development and Unix shell scripting.

Experience with Pega PRPC/CPM tool

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