Hello!!!!
Please send me your resume across [email protected] ASAP.
*Role: Genesys Infomart Developer*
*Rate: $55 hr C2c*
*Duration:1year*
*Location: Charlotte, NC *
Line of Business: TIG - Information Services
Job Classification: Apps Systems Engineer
Position Description: Experience Level:
Genesys InfoMart Developer Job Description
Experience Level: 4 year degree plus 5-7 years experience.
Must have PROVEN skills and demonstrated working knowledge of:
Oracle or SQL server 2005
Genesys InfoMart
*Responsibilities for Genesys:*
Configuration and Maintenance of the GIM (Genesys InfoMart) software,
DB (Database) and scheduled jobs
Complete understanding of the GIM schema and ETL jobs
Troubleshooting ETL processes
Working with the DBA to make changes, upgrades, hot fixes as necessary
Working with Report Developers to identify data elements within GIM
Provide guidance for test plans and testing scenarios in the GIM
environment
Travel will be necessary on a regular basis
Minimum Qualifications:
Strong communication skills written and verbal, with multitasking
capabilities, and a good sense of urgency and prioritization
Strong follow through with little supervision
InfoMart Experience
Strong SQL Skills
Genesys Interactive Insights experience
Genesys Advisor experience
CCPulse reporting experience
Call Center Technologies experience (IVR, Call Routing, Workforce
Management, and Reporting)
Java or ASP.Net skills
Platform and Skill Set Expertise:
Analysis Skills : Business Analysis
Shailaja
Aim Computer Consulting
N. Laurel Park Drive,
Suite #513,
Livonia, MI-48152
Phone: 734-591-3562 Extn.1+161
Fax: 734-418-2598
*[email protected]* <[email protected]>* *
*[email protected]* <[email protected]>**
*www.aim-cc.com* <http://www.aim-cc.com/>**
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