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Hi, This is Kevin Smith, - Recruitment and Resources from Amzur Technologies Inc. We have an urgent requirement as follows: Please respond with resumes in MS-Word Format with the following details to *[email protected]* <[email protected]> Full Name : Location : Contact Number : Email : Availability : Rate per hour: Visa Status : *Requirement Details :--* ****** NOTE: Both the positions candidates **needs to travel client remote sites based on the need, expenses will be reimbursed as per the client policy, candidate needs to have a clean driving record for the past five years ****** Requirement: 1** *Req. ID:* *HelpDesk-Lead - Help Desk Support Lead Technician* *Primary Skills:* SOP’s, Network Connections, Peripherals, MS XP Operating System, MS Office 2007 Suite, MS Outlook / Exchange, Internet Explorer 8, Network Connectivity (including wireless), Citrix, PC Hardware *Description:* *Job Description:*** * * *Our client is in process of deploying current computers and looking for Mid-Level Help Desk Support Technicians to assist the Technology Support Division deploy 2500 computers* * * *The Mid-Level Help Desk Technicians will perform all pre-deployment, installation and post-deployment activities as defined in the work breakdown structure below. Provide real-time (daily) reporting to District staff of any deployment or customer support issues or concerns plus electronic reporting of deployed computers assets and the corresponding locations. * * * *The contractor will use established deployment procedures including asset tracking and will document all deployment and customer support issues, requests, and actions.* * * *Skills Required:* * * *§** **Staging and delivery of computer equipment to setup lab* *§** **Pre-Deployment activities:*** *Ø** **Install standard Image and post image applications following client’s procedures.* *Ø** **Install Software applications unique to each customer (SOP’s provided by the client)* *Ø** **Migrate customer’s data files from their old computer to the new computer (data transfer method provided by client)* *Ø** **Complete a full Backup of customer’s existing computer using Connected PC Backup tool. * *§** **Installation activities:** * *Ø** **Deliver completed computer system to customer by schedule* *Ø** **Setup and verify functionality (i.e. network connections, peripherals)* *Ø** **Complete a full backup of customer’s new computer* *Ø** **Remove old computer equipment and bring it to setup area for proper disposal* *§** **De-Installation of legacy equipment:** After holding period of two days, the computer’s hard drive will be erased with one pass data wipe* *§** **Troubleshoot any and all installation problems related to the **MS XP Operating System, MS Office 2007 Suite, MS Outlook / Exchange, Internet Explorer 8, network connectivity (including wireless), Citrix, PC hardware and peripherals.*** *§** **Take all necessary steps available to ensure customer satisfaction.* *Rate: *Open, * Job Type: *Contract, * Duration: *7 Months, * Number Of Openings: *1, * Location: *West Palm Beach, FL Requirement: 2** *Req. ID:* *HelpDesk-Mid - Help Desk Support Technician (Mid-Level)* *Primary Skills:* SOP’s, Network Connections, Peripherals, MS XP Operating System, MS Office 2007 Suite, MS Outlook / Exchange, Internet Explorer 8, Network Connectivity (including wireless), Citrix, PC Hardware *Description:* *Job Description:* * * Our client is in process of deploying current computers and looking for Lead Technicians to assist the Technology Support Division deploy 2500 computers * * The Lead Technician will supervise, direct, monitor and be accountable for all work activities (deployment processes) for nine to ten deployment contractors. Provide real-time (daily) reporting to District staff of any deployment or customer support issues or concerns plus electronic reporting of deployed computers assets and the corresponding locations. The contractor will use established deployment procedures including asset tracking and will document all deployment and customer support issues, requests, and actions. * * *Skills Required:* * * § Supervise Staging and delivery of equipment to setup lab § *Supervise Pre-Deployment activities:*** Ø Bench Procedures: Install PC Image and install Software applications (SOP’s provided by the client) Ø Customer’s data migration and backup (procedure provided by client) § *Supervise Deployment activities:** * Ø Deliver completed computer system to customer by schedule Ø Setup and verify functionality (i.e. network connections, peripherals) Ø Remove old computer equipment and bring it to setup area for proper disposal § *Supervise De-Installation of legacy equipment:* After holding period of two days, the computer’s hard drive will be erased with one pass data wipe § Troubleshoot any and all installation problems related to the *MS XP Operating System, MS Office 2007 Suite, MS Outlook / Exchange, Internet Explorer 8, network connectivity (including wireless), Critix, PC hardware and peripherals*** § Create and submit call logs for any issues needing to be escalated for problem resolution using Remedy’s Action Request System § Take all necessary steps available to ensure customer satisfaction *Rate: *Open, * Job Type: *Contract, * Number Of Openings: *4, *Location: *West Palm Beach, FL -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. 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