Hi Partners,

Good morning. Hope you are doing well.

Please check the below requirement and send me profiles *ASAP.*


“*Business Analyst with CRM Experience”*



*Job Location:*  Cupertino,CA



*Duration:* 12+ yr contract



*No of position:* 4

* *

*Required Skill set*:



·         Around 7 years of experience  in consumer support space

·         *MUST HAVE EXPERIENCE ON ‘onDevice Support’ AND INTEGRATION WITH
CRM systems   *

*              from ON Device*

·          Excellent communication skills  through a variety of media.
Should be able to participate in onsite

           meetings and on calls.

·         Strong Analytical skills , Meeting management skills

·         Ability to perform well in a high-pressure environment.* *

* *

*Description*:

·         Assist Business leads  and SME's in initial high level requirement
definition and gathering.

·         Responsible for functional requirement gathering and creation of
Business Requirements

           Document

·         Responsible for business validation and resolving issues during
UAT/QA testing and Go-Live

           Support

·         Diagnose complex problems, perform issues analysis and propose
solutions and or provide

          recommendations

·          Responsible for business process improvement with strong
contribution from process perspective

·         Good functional and technical understanding and hands on
experience on various versions of

            software applications such as on/off diagnostics, guided trouble
shooting etc..·         The ability to

           visualize and create high-level models that can be used in future
analysis and mature the

           business architecture

·          Apply a structured business architecture approach and methodology
for capturing the key views

           of the business unit in context of the enterprise .

 .          Develop architectural roadmaps/plans .


  Email me: [email protected]


Thanks and Regards,


Mike Williams

Talent Engagement Group

Allied Deployment Services

340 S Lemon Ave.  # 5386

Walnut, CA – 91789

Phone:(415) -704-1581 Ext.408

Fax: 270-517-3892

Email: [email protected]

YM    : alliedds.mike

Website: www.allied-dt.com


** WBE (Women Business Enterprise) **


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