*Hi Professional,*


I have seen your resume on the job portal and I would like to contact you
regarding a contract opportunity with one of our client in “*Denver**,CO**”*



*Position:        Oracle (HR & Financial) Analyst*



*Location:       Denver,CO*



*Duration:       6 Months Contract (approx)*



* *

*Job Descriptions:*



-     This resource will be responsible for overseeing Incident and Request
Management processes for a team supporting Oracle applications.  This
resource will oversee a team of offshore resources in day to day production
support/application maintenance activities.

* *

*These include:*



-       Ensuring tickets are resolved according to agreed upon SLAs

-       Escalated tickets and tickets that have missed SLA are prioritized
and expedited for resolution

-       Interfacing with the business to understand improvement areas

-       Identification of recurring issues and corrective actions as an
input into the Problem Management process.

-       Presentation to client managers and directors on performance against
SLAs



*Qualifications:*



-       Bachelor's Degree

-       Experience developing or supporting Oracle HR and Financials
applications

-       2+ years IT experience

-       SQL Experience

-       Excellent oral and written communication skills

-       Experience working with/communicating with offshore teams





Please respond to *[email protected]*  with your resume,and a convenient
time for you to talk to me.



Note: We have multiple Contract openings. Even if you’re not satisfied with
this Position, still you can email your resume,rate,availability  to us. We
will check with our other open reqs and if suitable, will get back to you.



 Kindly disregard this mail if the above job description is not suitable for
you or if you are not looking out for new opportunities at this time. Please
feel free to refer anyone you know who may be interested and qualified for
this position. If you refer anyone, we will thank you with a referral bonus
if your referral is hired.

*  *

* *

*Thanks & Regards,*

* *

*Anambika A*

*Viva USA inc.| System Integration and outsourcing Services*

*3601 Algonquin Road, Suite 425**, Rolling Meadows, IL 60008***

*Tel: (847) 915- 4135 | Fax: (847) 483-1317*

*Email:[email protected] | Website: www.viva-it.com*

*********************************************************************

VIVA USA is an equal opportunity employer and is committed to maintaining a
professional working environment that is free from discrimination and
unlawful harassment. The Management, contractors, and staff of VIVA USA
shall respect others without regard to race, sex, religion, age, color,
creed, national or ethnic origin, physical, mental or sensory disability,
marital status, sexual orientation, or status as a Vietnam-era or disabled
veteran. Please contact us at [email protected] for any complaints, comments
and suggestions.

* *

*Disclaimer:* You received this message in response to your interest in such
jobs or your past interaction with our company. If you have received this
email in error or prefer not to receive such emails in the future, please
reply with "REMOVE" in the subject line. All remove requests will be honored
ASAP. We sincerely apologize for any inconvenience caused

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