Hi,
Greetings from *INFOKONS LLC*, we have an opportunity for you and would be
glad to know your availability.
If you are interested please get back to us with following details:
1. *Updated resume :*
2. *Visa Status :*
3. *Employer Details :*
4. *Contact Number :*
5. *Email ID :*
6. *Availability :*
7. *Rate :*
8. *Current Location :*
Position: *Technical Lead and Technical Admin** ** *
Location: *Moline, IL** *
Duration:* 1+ Year** *
* *
* *
* *
*Job Description:*
*Job Duties*
Define and manage the selected tool environments.
- Collect requirements for environment, hardware, storage,
backup/restore, connectivity, databases, etc. from vendor, infrastructure,
support owners, business partners, and other technical resources.
- Design environment based on requirements.
- Create and maintain processes to ensure proper operation of the
environment.
- Develop and maintain documentation for processes, environment, and
tools.
- Review application/infrastructure concepts and designs.
- Assist support and development resources with integration needs.
Install and maintain selected tool environments:
- Evaluate releases, updates and recommendation from vendors.
- Evaluate updates and recommendations from the IPN, security and
requests from other groups.
- Work with other technical resources regarding integration points with
other environments and tools.
- Work with the necessary resources to plan and deliver updates or new
environments.
- Install and configure products for use.
- Perform integrated testing of product and configuration.
- Document results, impacts, and changes.
- Share best practice learning with team and other technical resources.
- Provide notification of changes to others via defined processes and
tools.
Monitor and support the content management environment:
- Provide problem management, problem determination, and problem
resolution.
- Provide technical system support for 24x7 usage and on-call rotation
basis as defined by service level agreements.
- Document deployment and support criteria for customer and technical
support using standard support tools.
- Assist unit help desk, support owners, and developers with problem
resolution.
- Communication to stakeholders.
- Attend change control meetings as needed.
Perform administrative functions:
- Perform server and tool administrative tasks.
- Maintain administrative jobs.
- Administer security.
- Maintain server/tool configuration.
- Collaborate with other infrastructure teams on shared components or
integration points.
- Perform tasks and supply input to environment upgrade activities.
- Document and schedule updates through the change management process.
- Identify improvement opportunities.
- Serve as a resource on tool specific projects.
Monitor and support:
- Monitor and address availability of the environment - software tools
and hardware.
- Monitor and maintain environment processes
- Assist unit help desk, support owners, developers, and other support
resources with problem resolution.
- Respond to and supply updates to requests and problems using defined
process and tools.
- Provide on-call and after-hours support as defined by service level
agreement. Some support is defined as 24x7.
- Assist development teams with implementations and deployments as
specified.
- Identify support process improvement opportunities.
- Supply regular updates and communication to stakeholders.
General:
- Information sharing (problem investigation, resolution, documentation,
etc) with team members.
- Plan, schedule and execute work projects.
- Provide work direction and technical assistance to other team members.
- Provide management with project plans, status reports, and feedback.
- Assist in the development and execution of tool budgets.
- Ability to be a team player with an understanding of customer’s
requirements and time commitments.
- Perform other activities as directed by management.
* *
*Qualifications*
- Degree in Computer Science or equivalent work experience.
- Required background:
- *Unix (Solaris AIX)*
- *Windows 2000 and 2003*
- *Linux (Red Hat) *
- *Web Server Administration including but not limited to Iplanet,
Apache Tomcat, JBoss, Websphere*
- *Scripting Perl/CGI, KShell, VB, PHP*
- Security tools (*Siteminder, Active Directory, etc*.)
- Understanding of computer technology, methodology and the full
life-cycle software development methodology.
- Excellent analysis and problem solving skills.
- Strong communications skills – written and verbal.
- Strong customer service skills.
- Ability to work effectively both independently and in a global virtual
team structure, including sharing of knowledge and communication.
- Creative problem solving skills, positive attitude, and willingness to
assume responsibility.
- High level of job responsiveness and attention to detail.
- Ability to adapt to change and work under pressure.
- Provide leadership and set a positive example for department,
divisional and corporate initiatives.
- Process experience with project management, problem management, and
change management.
*Desired *
- Experience with individual tools.
* *
*NOTE:*
We have multiple opportunities with the same skill set, would appreciate if
you could refer any of your friends/associates/colleagues.
Regards,
*Robert May*
73 Rhyan Drive I Parsippany, NJ-07054
[image: *] 973.795.4228 I [image: cid:[email protected]]
973.532.0852
[image: cid:[email protected]][email protected] I [image:
cid:[email protected]] robert_siti
www.infokons.com
[image: LinkedIn] <http://www.linkedin.com/in/mayrobert>
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