Hi,
 Good morning.
 please send me the resumes for the below position.






Role and Responsibilities

·         Work with City functional resources to assist with functional
upgrade to PeopleSoft CRM 9.1 (all modules)

·         Support fit gap sessions, functional system changes, system
configurations, analyzing customizations, testing, and documentation

Qualifications and Education Requirements

·         3-5 years’ experience with PeopleSoft Customer Relationship
Management functional areas

·         Support

·         Helpdesk

·         Field Services



·         Experience with integrating CRM with other PeopleSoft applications

·         Experience with Employee Self Service (Helpdesk)

·         Experience with GIS (ESRI) integration

·         *Experience with CRM 9.1 is mandatory*

Preferred Skills

·         Experience with Helpdesk workflow

·         Business process analysis and customization review experience is
a plus



Ram,
[email protected]

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