Looking for strong analyst skilled with both Service Cloud and Sales Cloud.
The current focus of work would be SRS delivery, but that could be
expanded.



Looking for someone that can independently (or nearly so) drive two current
BRDs which are at a 90% completion status to 100% through conversations
with the BRDs authors and key stakeholders. The two BRDs are integrating in
to the current DFS Sales and Service clouds in order to expand DFS captive
financing in Mexico, Chile and Columbia (with Mexico being a priority and
Chile and Columbia coming shortly thereafter).

The Sales Cloud will not have any integrations, the Service Cloud will have
a single interface into our commercial system of record, InfoLease.



Once the BRD is at 100% status, the desired candidate would then be able to
fully design (author SRS and TDS) and implement the solution.



While no dates are final at this stage, here at the critical milestones we
are driving to:

BRD at 90% - Complete

BRD at 100% - 10/1

SRS Approved 11/1

Dev Complete Feb/Mar 2014

Testing March/May 2014

Go Live June



 Responsibilities

Identify and document current state process, system, and data flows Define
future state requirements and perform gap analysis to provide solution
recommendations Partner with IT Development team to translate requirements
into technical specifications Develop comprehensive process scenarios/test
scripts, track progress, and drive issue resolution during various testing
cycles (CRP, SIT, UAT, Performance) Coordinate Business Readiness
activities, including communication, end-user training and access, data
conversion, and cutover strategy Ensure compliance with internal
controls/Governance Define transition/training plan for hand-off to
appropriate Production support groups Work within established SDLC project
management methodology to manage relationship between DFS IT and DFS Sales
and Business teams with regards to scope, deliverables, and timing to
support efficient portfolio delivery



Skills/Requirements:

Prefer Bachelors degree and with 8 years experience in SFDC Experience with
Sales Cloud and Service Cloud is required Experience with financial
services business and workflows is desired Good understanding of business
process and systems flows, and ability to consider implications to current
and future state business environment Strong analytical and problem solving
Strong requirements documentation abilities are required Ability to decide,
act, and influence others Solid verbal and written communication skills
Strong analytical, problem solving, and debugging skills

-- 
*Thanks & Regards*
*Raman M*
*REASONSOURCETECH.*

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