Responsibilities / Requirements

·         +4 years of strong experience with Mobile Device Management
(BlackBerry/GOOD/MobileIron/AirWatch) at server level, preferably in a
medium to large company with at least 5,000+ users.

·         Plan, create and deploy security and device management policies
to adhere to enterprise IT security policies.

·         Work on messaging projects, software upgrades, architecture
changes and implementation of new components within the environment.

·         Installing, managing, & optimizing Mobile servers and underlying
messaging infrastructure.

·         Troubleshooting Server issues, working in collaboration with
other relevant IT areas and vendor support towards a quick and effective
resolution.

·         Performing daily monitoring of Mobility systems

·         Create and maintain daily/weekly/monthly operational checklists
and operational reports

·         Create and implement task automation and monitoring tools

·         Provide end user support including VIPs.

·         Experience with Domino, Lotus Notes and Traveler highly desirable
to have understanding integration and of email/calendar flow.

Skills:

Extensive experience in Mobile Device Management systems including but not
limited to Blackberry, Good Technologies, Airwatch or other comparable
MDM/MAM/MCM. Additionally, experience in the following is relevant and
desirable: Notes Application Infrastructure, Notes email, Cisco IronPort,
SameTime, WebMail, Domino Directory, and LDAP.

Additional Skills:

·         Fundamental understanding of network and Internet concepts (e.g.,
firewalls, load balancers, web browsers, TCP/IP, SSL, HTTP, etc.)

·         Effective analytical, planning, organizational, problem
determination and resolution process skills.

·         Server configuration, tuning, capacity planning, performance, and
monitoring

·         Disaster Recovery techniques for enterprise email and mobile
services

·         Troubleshooting, log analysis and error resolution

·         Follow, create and update documentation of all technologies and
procedures

·         Able to handle Level 2/3 problems and ability to effectively
interface with vendor support

·         Effective teamwork and excellent interpersonal and communication
skills, both oral and written, in a multicultural environment




Ram,

[email protected]

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