*Job Title: UNIX Admin* *Location: TX*
*Duration: 6-12 Months* * * *Job Description* To provide intermediate level Tier 2 IT services, including monitoring, diagnosing, and resolving hardware and/or software issues elevated from the Support Center and Technical Services groups. Monitors and resolves automated system alerts and alarms that indicate system functions were not completed within established service levels. Communicates issue status to Technical Services groups. Troubleshoots, configures, and tunes systems. Installs software, patches, upgrades, applications, and/or hardware. Administers system activities (e.g., internet availability). Answers the Tier 2 hot-line and resolves issues. Maintains and reviews shift logs and turnover reports. Identifies performance issues and trends. Identifies opportunities to improve system and application performance, including automating manual system tasks. The Tier2/UTS Systems Operations Analyst has one primary responsibility – to maintain the highest levels of availability and reliability for the clients of Vanguard’s UNIX-based infrastructure – and three main sub-tasks: 1. First & foremost, to monitor the environment, through the effective use of systems management tools 2. Second, to resolve problems, in the forms of service restoration and the resolution of trouble tickets, and 3. Third, to maintain the environment, by assisting Tier3 with vendor work, and the application of changes Within the context of the above, the scope of accountability includes the following: Ram, [email protected] -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/groups/opt_out.
