Hi, please let me know if you have anyone available towards this requirement.
An Application Support Analyst has in-depth experience, knowledge and skills in the 24x7 support of customer facing Web applications, including supporting backend systems. An Analyst is able to work independently and with peer groups on escalated issues and prioritizes, investigates and resolves them without guidance from others. Frequently, an Analyst will lead teams and projects to resolve complex technical issues and to upgrade/enhance current application platforms. They will also be adept in configuring and deploying software packages in various environments with the ability to enable monitoring/logging alerts. Responsibilities · Proactively suggest ways of improving system stability, availability, performance and reliability. · Provide Subject Matter Expertise in a core functional Application Support Discipline - Web Support Ability to prioritize and resolve multiple complex and critical issues. · Forecasts and plans for supporting both applications functionality and capacity requirements in a rapidly growing, changing and complex environment. · Protect and insure the stability of the operational systems as well as maintain the integrity of the data they contain. · Assist in determining the impact of operational issues and provide input into their resolution via data extraction and quantification. · Coordinate and prioritize all escalated activities, including testing, project management and implementation of system upgrades, enhancements, and bug fixes. · Assess critical path and assist in implementation of any project required by the business. · Available to provide 24 X7 support as required. · Lead efforts in complex troubleshooting, recovery and root cause investigation. · Able to prioritize and resolve multiple complex and critical issues. · Transfer knowledge to other members of your team as well as across to other groups. · Assist in testing of new software as escalated. · On-call rotation to support operational issues. Qualifications · 3+ years previous experience supporting business critical applications in an Enterprise level company · Experience with multiple application technologies · CQ5 Experience (beneficial although not required) · Shell Scripting experience (python, Perl, etc.) · Unix/Linux OS experience · Weblogic, Apache, WebSphere 6/7 (application server) - ability to dig into logs and interpret results · Oracle DB (10&11G) - ability and proven experience writing complex queries, scripts and ability to dig into data · Monitoring tools (Wily, HP Analyzer, Keynote, tealeaf, Core metrics, BSM) - ability to dig into the metrics, define new ones, set up alerts and fine tune the systems · Experience with configuring and deploying/implementing software code packages · Experience in working with multiple projects thru various SDLC methods · These are in-office positions and work from home is only in uncommon extreme circumstances. · This is a 40-50 hour a week position and a 24/7 support role including nights and weekends as needed Education: 4 year degree (In Information Technology related field preferred) or equivalent work experience -- *Thanks & Regards* *Raman M* *REASONSOURCETECH.* -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
