Location: Dallas TX Hands on Subject Matter Expert on Remedy products Make necessary changes, enhancements, support and monitor Remedy products Report details and provide analysis Responsible for supporting Configuration management processes and practices Collect and document application and infrastructure information for existing and new implementations Responsible for configuration identification, change detection, configuration status control and configuration audits. Knowledge of ITIL, Remedy ITSM and Atrium CMDB 5+ years applicable experience
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