* SAP CRM Functional Analyst *
*Duration: 8months* *Rate: $80/hr* *Location: Northridge, CA* *High Level Requirements: * • Work from blueprint to produce functional specifications • Perform CIC and associated ECC configuration • CIC WEB UI screen layout/design • Work with development team for enhancements and integration • Support unit and UAT testing Minimum Areas of Required Experience • Expert knowledge of Complaint Handling and Returns- and Exchange/Repair Processing in CRM with integration into ECC • Expert knowledge of SAP Order to Cash in both CRM and ECC • Knowledge of Service Management in both CRM and ECC • Multiple and recent CRM Interaction Center Implementation projects • Configuration for SAP Service (CRM and ECC) • Configuration of CRM Web UI • Integration/Middleware CRM-ECC -- *Thanks & Regards* *Raman M* *REASONSOURCETECH.* -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
