*Hi All,*
Hope you are doing great there. We are looking for *IVR Engineer*. Please go through the below requirement and if interested, respond back to me at hdo...@vsoftconsulting.com or call me on 502-792-8421. *Please find the job description below:* *Job Title : Genesys IVR Engineer* *Location : Cupertino, CA* *Duration : 6+ Months * *Job Description: * · Experience in managing multiple projects of complex global Contact Center environment. · Proven record of delivering large global Contact Center projects with geographically distributed teams. · Extensive experience in Genesys Voice portal (GVP), Genesys Framework, Genesys SIP Server, Genesys Administrator. · Have in-depth knowledge and working experience in Voice networks and the various elements (switching, signaling). · Experience with implementing complex solutions involving Web Services, SOA, VXML. · Excellent communication, leadership and presentation skills. · Excellent organizational and documentation skills. · Experience in a fast-paced and highly dynamic working environment Track record of accomplishment and effectiveness within organizations. · Dynamic personality, flexibility and ability to interact successfully with business teams. Strong work ethic. Ability to succeed in a team environment. *Responsibilities:* · Provide superior technical leadership in Contact Center Applications such as Genesys, GVP 8.x, SIP, CTI multi-channel applications (voice, ivd) · Analyze business requirements to identify risks and design appropriate solutions · Design, develop, and implement processes, systems, and technology for Global Contact Center Applications. · Leading the full life cycle of projects including design/requirements, installation and configuration, testing, documentation, and providing cutover and support. · Proven record of delivering large global Contact Center projects with geographically distributed teams. · Coordinate the resolution of production issues, analyze a problem and escalate the issue to an appropriate IS&T team or Genesys technical support. *Mandatory Skills:* · Extensive experience in Genesys Voice portal (GVP), Genesys Framework, Genesys SIP Server, Genesys Administrator. · Have in-depth knowledge and working experience in Voice networks and the various elements (switching, signaling) *Please fill the following details:* Full name: SSN last 4 Digits: Date of Birth (DD/MM): Email ID: Contact Number: Visa Status: Visa Expiry Date: Rate: Relocation: Availability: Skype ID: Education: Highest Degree Held: Year of passing: Technical Skills: Thanks & regards, *Harsha – Talent Acquisition* V-Soft Consulting 2115 Stanley Gault Parkway, Suite 200, Louisville, KY 40223 Direct: 502-792-8421 www.vsoftconsulting.com <http://www.facebook.com/VSoftConsulting> <http://www.linkedin.com/company/96692> <https://twitter.com/VSoft_> -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-users+unsubscr...@googlegroups.com. To post to this group, send email to oracle-users@googlegroups.com. Visit this group at http://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
