Title: Systems Administrator - Senior Length: 6 Months
Location: Jacksonville, FL ESSENTIAL FUNCTIONS: THE FOLLOWING ARE THE USUAL, BASIC AND ESSENTIAL FUNCTIONS OF THE POSITION. THESE FUNCTIONS ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED. · Model ethical behavior and execute job responsibilities in accordance with Citizens core values, ethics, and information protection policies. · Responsible for the availability, reliability, serviceability of Citizens' systems and applications. · Coordinate and perform tasks related to multiple projects. · Communicate and implement SLA and OLA standards for production environments. · Perform and document administrative tasks on a regular basis. · Coordinate system and application configuration & management tasks. · Adapt and adjust administrative tasks according to the changing business needs. · Communicate with business units and assist in quality control on a variety of projects. · Interface with business analysts to understand business processes. · Interface with internal customers and departments. · Provide hands-on day-to-day support to end-users. · Perform software installation and patch upgrades. · Coordinate integration services, product updates, change requests and Tier-3 support. · Assist in the drafting, evaluation and selection of alternative technical solutions. · Serve as a central contact to follow up on technical incidents and report findings to immediate staff and supervisors. This would include maintaining a problem case log and all hardware and software documentation provided during the triage process. · Maintain accurate documentation on all systems and application integration points. · Gather, interpret and disseminate system performance reports. · Maintain a working knowledge of all corporate owned hardware and software. · Maintain asset records for server and related equipment. · Troubleshoot, analyze and resolve system and application problems. · Plan and organize work assignments and prioritize workload. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: · Knowledge of Microsoft Windows 2003/2008 Server Operating Systems · Knowledge of Microsoft systems including, Active Directory and Exchange · Knowledge of daily Windows server administration, including system stability, integrity, and troubleshooting · Proficiency in upgrading of software and hardware · At least 3 years’ experience of Systems Administration in environments with at least 50 Windows Servers · Knowledge of the relevant computer systems, applications and equipment to provide customer support of technical terminology, concepts and applications. · Knowledge of network protocols including DHCP, DNS, TCP/IP. · Proficiency in upgrading various software and hardware platforms. · Ability to configure, install and support new servers. · Strong analytical and problem solving skills. · Excellent interpersonal, written, and verbal communication skills. · Ability to establish goals, objectives, and work plans. · Ability to organize material, analyze a wide variety of facts and develop appropriate recommendations. · Strong understanding of advanced Microsoft Office suite applications. · Ability to manage multiple tasks · Ability to work independently or with limited direction. REQUIRED EDUCATION AND EXPERIENCE: Bachelor’s degree in Computer Science/ Information Technology or related field OR 4 years of relevant experience OR a combination of college education and relevant work experience equivalent to 4 years. AND 4 or more years of experience administering various systems and applications. PREFERRED QUALIFICATIONS: · Knowledge or experience in Property & Casualty Insurance industry. · Knowledge and understanding of ITIL. · Current certification in appropriate vertical. PHYSICAL REQUIREMENTS: · Requires the ability to sit for long periods of time, listen and converse over the telephone and frequently type on a computer (4 or more hours per day). · Requires the ability to work shifts outside of normal working hours. · Requires the ability for overnight travel, up to 25%. · Requires the ability to be on call according to scheduled rotations. · Ability to be on call and support a 24 hour/ day and 7 day/ week operations environment as needed. -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
