*Hello Folks,*
*Please share me resume at --- [email protected] <[email protected]>* *Key Skills:* desktop deployment, LAN, WAN, TCP, MAC, McAfee, Unix, SCCM *“looking more for someone who has managed enterprise desktop infrastructure deployment. * *Enterprise deployment of systems like Microsoft SCCM, McAfee of Symantec endpoint security, MAC server management, Microsoft Active Directory group policies, etc”* *Position: Help Desk Technician* *Location: Foster City, CA * *Duration: Long Term* *Job Description: * The Desktop Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required. This includes installing, configuring, diagnosing, repairing, and upgrading all hardware and equipment while ensuring its optimal performance. *Responsibilities:* · Help support a LAN/WAN system using TCP/IP, including connectivity. · End-user help desk support · Coordinate and perform workstation installation. · Provide technical and software support to end-users · Install, maintain, and upgrade workstations and software. · Provide technical assistance and training to end-users where required. · Evaluate computer hardware and software. · Assist the client in solving computer-related and networking issues. · Maintain and repair computers and peripherals. · Install, configure, diagnose, repair, and upgrade hardware and equipment while ensuring its optimal performance. · Troubleshoot problem areas in a timely and accurate fashion. *Required Skills and Experience:* · 3 years of LAN/WAN experience · Deep Knowledge of Windows XP, 7. · Deep Knowledge of MAC OS. · Experience with Office 2007 / 2010. · Experience using ghost for imaging Desktops / Laptops. · Experience with McAfee. · Knowledge of Windows PC and server configuration and integration. · Knowledge of TCP/IP networking. · Knowledge of Active Directory. · Knowledge of remote access and anti-virus tools. · Commitment to excellence and high standards. · Strong organizational skills; able to manage priorities and workflow. · Experience in troubleshooting hardware issues. · Demonstrated ability to perform complex technical tasks and analysis. · Maintaining and troubleshooting infrastructure, hardware, and systems connectivity. · Configuring and troubleshooting hardware/software. · Desktop and server system configuration and maintenance. · Documentation. · Troubleshooting issues via phone and/or in person. · Participation in migrations and enterprise-wide upgrades · Serving as a Mentor and as a resource to Computer Analysts within the company · Experience in troubleshooting network components between system segments. · Understanding of FTP, Trace route, Telnet, remote login, and other related commands. · Ability to work independently and as a member of various teams and committees. · Ability to understand and follow written and verbal instructions. · Acute attention to detail. · Excellent oral and written communication skills. · Outstanding customer service and Help Desk skills. *Minimum Qualifications* · 3+ years of technical experience in Desktop support environment · Demonstrated experience with Microsoft Windows, and anti-virus software · Excellent verbal and written communication skills · Demonstrated ability to work effectively as part of a team · Basic Unix operating system and hardware knowledge *Required Education and Certifications:* · Associate’s degree in an IT- related discipline or 3 years of related help desk or technical support experience or a combination of college and work experience. *Desired Education and Certifications: * · Bachelor’s Degree in computer science or a related discipline · MSCE Certification · 1+ years of experience performing the full range of network administration duties and responsibilities -- Thanks &Regards, Narendra Sharma|*Technology Resource Group**.*| 3736 Hills-dale Court Santa Clara, CA 95051| Direct: 408-819-2354, Office:408-709-1760 ext-947 Fax: 408-884-2409| *[email protected]* <[email protected]> | http://www.tresourceinc.com/ *|* Yahoo-IM- *narendra.it25* | Gtalk- *narendradyss* -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
