JOB This is for a contractor position for 6 months in support of the Sprint Data Mobility platforms.
Job Duties: - The Technical Support Engineer will be responsible for providing advanced technical support; solving complicated technical issues associated with system administration, operations, repair and surveillance for multiple National platforms in a 24 by 7 environment. - Coordinate and perform upgrades to the applications and operating system of supported platforms. - Work with other groups on complex issues. - Diagnoses mechanical, hardware, software and systems failures, using established procedures. - Solving problems may involve collaboration with the vendor. - Manage the vendor for root cause analysis and irreversible corrective action. - Ensure quality document content (Method of Procedures (MOP), job aids, and process improvements) to increase network availability and reduce mean-time-to-restore (MTTR). Ram, [email protected] -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
