*Key Responsibilities Include:*
· Responsible for Tier 4 problem and troubleshooting/diagnosis and resolution · Responsible for test planning and execution for network/field validation testing in a large telecommunications environment. · End to End call flow testing of VoIP services which may require coordination with other teams (Domestic and International) · Fulfilling the duties associated with customer cut-overs and migrations · Developing test scripts and plans; Perl and / or Shell scripting experience is a plus · Provide Lab environment test support · Deep understanding and debugging capabilities for SIP and WireSharktraces/captures · Test SIP call traces and SIP call flow · Develop Method of Procedure for field implementation · Attend project meetings to review system and test requirements · Provide production and escalation support to Operations and Service teams · Report and analyze Change Management activities across the VoIP network · Conflict identification, exception approvals, freeze administration and emergency requests for all changes hitting the VoIP network. · Track and report on Outage Remediation action items until completion · Provide on-call support for after hour emergencies and exceptions -- *Thanks & Regards* *Raman M* *REASONSOURCETECH.* -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
