Hi,




Role:- SFDC Sales Cloud

Location:- MINNETONKA (MN), USA

Duration:-6+ months





*Accountabilities*

·         Will be responsible for effective implementation of
Salesforce.com (SFDC) and its utilization for the global sales, marketing,
and customer service organizations.

·         Partnering with systems integrator resources in designing SFDC
solutions, enhancements, reports/dashboards, and programs to increase user
adoption, accuracy, user productivity & effectiveness, streamline workflow,
and help advance Commercial initiatives.

§  Accountable for translating business processes into SFDC based solutions
by partnering with SBS teams/Consulting partners, preparing system
requirements, ensuring configurations, customizations in SFDC  match
business unit requirements, providing SFDC application solutions and
facilitating communication with country CRM staff.

·         This position will require high-energy, proven ability to work
with cross-functional teams to optimize SFDC to improve sales team
productivity and efficiency. In addition, the role will work closely with
the business teams to provide better decision support (reports/dashboards),
and improve data quality.



*Responsibilities: *

§  Play active role in prioritization of user stories; grooming the
backlog; stakeholder management

§  Serve as Subject Matter Expert for end-user community. Provide CRM
expertise to sales & marketing teams to streamline, automate, and
standardize core business processes on SFDC platform

§  Responsibilities include design business process, partnering on
configuration, customization, user provisioning, data migration, and
report/dashboard design

§  Improve and maintain data quality in SFDC system

§  Participate in project activities including QA, move to production etc

§  Actively Participate in cross-functional teams to integrate back office
data in SFDC, and to address strategic business issues involving Customer
Relationship Management (CRM) and sales operations

§  Setup and manage CRM change management process, governance, and
prioritization of business needs

§  Develop and document requirements, and approach aligned to business
needs.

§  Ability to blend technical, operational, sales and marketing
requirements into well run CRM system



*Qualifications: *

§  *Minimum 5 years experience in implementing configuring, customizing
Salesforce.com *instance (minimum 200 users); Must be well versed in
Enterprise Edition or above

§  Formal Salesforce.com training; SFDC certified

§  Bachelor's degree

§  Excellent organizational and follow through skills are required

§  Strong analytical, detail driven, and problem solving skills

§  Resilience, determination, energy and enthusiasm

§  Self-motivated with the ability to motivate others and gain respect

§  Strong influencing skills; Strong documentation and training skills

§  Project Management skills

§  Excellent verbal and written communication skills

§  Data manipulation skills; Fluency in Microsoft Office applications





*Saurabh Sharma*

*SAP AND IT CONSULTING SERVICES *

9622 Blackberry Terrace Dr, Spring, TX 77379

T: 281 954 5503 | 281 954 5922

Email: [email protected] <[email protected]> |
[email protected]

Web: www.e-infionics.com

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