Responsibilities:

§  Lead workshops with customer to understand their “as-is” business processes
corresponding to identified accounts

§  Analyze and recommend “to-be” business processes addressing business
needs corresponding to all identified accounts as well as considering
future business needs

§  Identify & document functional & technical requirements (e.g.
integration, scalability, performance) based on customer workshops
corresponding to identified accounts

§  Identify & document functional & technical requirements that are
in-process of implementation as well as roadmap requirements

§  Define & document prioritization for identified functional & technical
requirements based on customer discussions

§  Document the tools and products used corresponding to support those
functional/technical requirements as well as across the “as-is” business
process

§  Analyze, determine & document “what is working well” and “what needs to
be improved” based on customer workshops related to business process &
requirements gathering

§  Analyze, determine & document “quick wins” based on business process &
requirement workshop corresponding to each account identified

§  Analyze, determine & define shared services roadmap, addressing current
& future business & operational needs across all identified accounts



Ram,

[email protected]

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