Qualifications:

•      6-10 years of experience in BMC Remedy upgrades, developments,
customizations and testing

•      Hands-on experience on in-line/parallel upgrade approaches from BMC
Remedy one version to another

•      Solid experience on overlay and analyzing Remedy workflows to
understand the customizations

•      Experience on working on Remedy ARS Server 9.x/8.1, ITSM 9.x/8.1 and
CMDB 9.x/8.1

•      Experience with one or more discovery tools including but not
limited to SCCM and ADDM

•      Hands-on experience on working BMC Atrium Integrator 8.1 (for
Integration) and BMC Remedy UDM 8.1 (Data Management tool for Foundation
Data Upload)

•      Should have prior experience on integrating Remedy application with
the third party applications using various means of integration like Web
services, API etc.

•      Hands-on experience on BMC DDM tool for Data migration

•      Hands-on experience in Configuration and customization of all ITSM
Modules, Asset Managment Module, Service Level Management (SLM) module and
Service Request Management (SRM) Module

•      Experience in Configuring and defining Foundation Data

•      Experience in defining and configuring data normalization and
reconciliation jobs within the CMDB

•      Experience of technical, lead and communications skills in IT
engineering and/or IT operations environment

•      Experience working within large, complex global organizations

•      Excellent communication, presentation, influencing and reasoning
skills to earn support of business leaders, technology leaders, colleagues
and vendor representatives

•      Understanding and experience with agile software development
methodologies (e.g. Scrum)

•      Must be a self-starter with the ability to work on projects both
independently and as part of a development team.


Ram,

[email protected]

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