Hi,
Greetings from Coolsoft!!! One of my clients is looking to fill this position immediately. If The Job Skills matches your Experience please reply with your updated resume and below details. Looking forward for your Quick Reply... Please find below requirement, if you are interested for the below position please let me know. *Requirement: Project manager* *Location: Greenville, SC* *Duration: 6 Months* *Client: Clemson University* *DESCRIPTION: * This is an ongoing effort with multi-tier application environments that requires modern technologies, technical practices and substantial collaboration with a variety of stakeholders. The Leadership Role, Director of IT Service Management will be a pragmatic and collaborative organizational change agent that is focused on real-world, incremental improvements. The State seeks a skilled professional with a deep level of IT Service Management experience who can work independently and alongside IT directors, managers, and other IT and business teams in supporting the Client Enterprise efforts to enhance it service offerings and performance. The following duties will apply for this position: • Drive the design, development and operations of the ITSM platform, including: Incident Management, Problem Management, Change Management, Service Catalog, Asset/CMDB, Critical Performance Indicators, and other facets of ITSM. • Responsible for delivering and executing various initiatives to position IT to deliver the highest level of service to the University and its customers. • Lead Business Analysts, a Strategic Development Partner, and a matrixed team of stakeholders who are responsible for building and enhancing a scalable, high performance, multi-tenant ITSM platform. • Will be a team player and emphatic listener with EXTREMELY STRONG facilitation skills. *Required Skills:* • 5+ years’ experience in Technical/Process Management leadership role in a large (500+) IT organization. • Must be certified as a Service Now Administrator or certified with a similar platform and have developed applications or worked with a partner to successfully implement applications • Must be ITIL 3.0 certified • Track record of successfully working with cross-functional teams – business users, project managers, architecture, QA, release, and engineering teams to build and enhance ITSM applications. • Must be process oriented and can plan, design, implement process across cross functional teams. • Must be able to resolve and apply resolutions to address complex business challenges utilizing people, process, and technology. • Have the ability to quickly understand existing systems/technology and their dependencies with one another • Excellent communication and interpersonal skills including the ability to work effectively with technical and non-technical staff. • Detailed oriented • Strong Customer Service • Team player who has the ability to work effectively with all levels of Management • Strong Leadership abilities that can guide a help desk/incident management team *Desired Skills:* • 5-7+ years of IT Management experience. • 5+ years in overall ITSM design and development experience. • Demonstrated experience in cross departmental management, teamwork, and execution. • Basic knowledge of Project Management fundamentals Background Checks: * Criminal Record - 7 Year History * Professional Reference * E-Verify * Education Verification * Credit Report - 7 Year History * Sex Offender Registry * South Carolina Law Enforcement Division (SLED) Check via website *Thanks & Regards,* *Harsha* Contact No: (502) 442-7871 Ext: 203 Email Id: [email protected] *COOLSOFT, **An Information Technology Company, * 1902 Campus Place, Suite 12, Louisville, KY, 40299 www.coolsofttech.com -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
