*Hi                         *

*Please lookup the below position and if you feel comfortable ,then please
send me your updated resume*



*Position       : Business Analyst with Veeva Exp. *

*Location      :  Boston,  MA *

*Duration     :  12+ Months*

*Interview   : Phone then Face to Face *



VEEVA and or Salesforce.com is important



*Job Description*

·         ASAP Start VEEVA/Pharma/UAT Experience *no non-local candidates
will be considered*. do not submit candidates that are not in MA area.

·         This is a very high level role where the candidate will wear many
hats. Owning projects and owning the task of making sure CRM is functioning
well for one or more business units Candidate will work with the Commercial
Operations business unit of Shire.

·         Dedicated to one piece of the business.

·         Will work directly with Salesforce Leads to determine how the CRM
program is working (process improvements, preparation, problem resolution,
education) Acts as Primary POC for Business Unit as it relates to CRM.

·         Will write functional requirements for improvements that the
business unit wants to implement.

·         Technical enough role that they need to know HOW the system
works, but they will not be physically doing anything in the system. The
system they will be working on is VEEVA.


* Must Haves: *

·         Experience running multiple Software Projects.

·         Could Potentially have an IT background, but exposure to and
familiarity with VEEVA CRM business platforms is a MUST.

·         Previous/Strong client facing experience 5+ Years’ Experience
Pharma/BioTech Industry experience required. Detail oriented Experience
Writing Functional Requirements Bachelors Required



*Job Responsibilities*

·         The CRM Business Analyst is responsible for establishing and
maintaining excellence within the Veeva Customer Relationship Management
system and related applications, systems, and processes, including Javelin
Roster Manager, Informatica Master Data Management integration, Veeva
Vault, and others.

·         Duties include the identification of enhancement and fix
opportunities, writing of detailed functional requirements, coordination
between stakeholders and delivery teams, execution of testing, and support
for all updates.

·         This is primarily a business-facing role, requiring the ability
to build strong relationships with key stakeholders and leads for one or
more business units to fully understand their needs, but also enough
technical knowledge of the capabilities of the Veeva platform to be able to
guide discussion and clarify requirements for the IT implementers--speaking
"business" and "technology" to the appropriate audiences.

·         The role also helps to create documentation and work instructions
related to changes and assists in communicating updates to the field,
acting as an escalation point for helpdesk tickets that require extra
analysis and performing defined system updates when required during busy
times. Strong written and oral communications skills are a must, as is the
ability to prioritize and manage multiple competing projects and requests
at once.



*Job Requirement*

·         An undergraduate degree from an accredited university

·         Experience in the Pharmaceutical industry

·         Experience with the Veeva CRM system (Veeva certification a plus)

·         Exposure to Javelin Roster Manager, Veeva Vault, Informatica, or
similar systems

·         Expertise writing detailed functional requirements and helping to
refine technical requirements

·         Expertise in software project management, from demand management
to delivery to support

·         Excellent written and oral communication skills and comfort
presenting to and leading discussions with stakeholders









Regards

Sandeep Chauhan

Technical Recruiter

VSG Business Solutions

221, Cornwell Dr, Bear, DE 19701

Contact No.: 302-261-3207 X 103

Email: [email protected]

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