• Excellent in communication and articulation skills • Experience of functional analysis and functional support • Exposure to Solutioning in the areas of Sales and marketing. • Perform configuration and customization of the Salesforce.com platform • Participate in and/or lead efforts to develop and execute testing, training and documentation • Act as a user advocate to ensure overall system usability and adoption • Participate in the sales cycle as needed (solution definition, pre-sales, demos, estimating) & Produce tangible deliverables (requirements specifications, design deliverables)
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