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*IDM Support-L2 Support Analyst* *Weehawken, NJ* *12+ Months Contract* Security IT responsibilities: · Level 2 support on all Authentication & IAM systems · Troubleshooting and remediation of issues on SiteMinder · Performing maintenance activities to all supported applications · Perform checks & access reviews with help of SQL query/tool · Ensure incidents/requests are resolved within agreed SLA times · Preparation and involvement in BCM (Business Continuity Management) activities · Application deployment · Identifying and implementing process improvement initiatives across the team Ensuring Audit/Risk items are flagged and remediated *Required Technical Knowledge & Working Experience:* · BBS, Sailpoint or a similar Entitlement/Recertification review tool · Active Directory setup / admin · LDAP setup / admin · Database (Oracle / Sybase) usage / admin · UNIX (Solaris/RHEL) and Windows Server platforms usage / admin · Web & Application Server (Apache / IIS / Tomcat / Websphere) setup / admin · Mainframe DB2 MainView tools & utilities (e.g. TSO, SQL, JCL, TOAD) usage · ITIL processes (Incident Management / Request fulfilment / Problem Management) · IT Service Management tools (ServiceNow) · Putty and similar tools · Bash / Ksh / Perl / Python scripting *Essential soft skills:* · Strong written & verbal communication skills, applicable to technical and non-technical audiences · Strong stakeholder management skills · Ability to learn quickly, adapt quickly to new tools / technologies / processes · Flexibility regarding working hours including sometimes at weekends Regards, Shivam Dixit Talent Acquisition Executive Email: [email protected] Work: +1-408 465 5242 EROS Technologies Inc. -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
