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Please go through the below requirement and share suitable profile’s *H1/GC & Photo ID Copies are mandatory for submission.* *Please don't change the subject line.* *UNIX Admin* Philadelphia - Pennsylvania *6 month’s (extendable)* Mandatory Skills: Unix Admin Shell scripting, Unix Admin, Infra Administration and Maintenance Job Description: • The IM is part of the Production Support team which is responsible for managing incidents for new and existing Products. • This position is responsible for Incident Management ensuring that all incidents are identified, triaged and resolved within SLA. • Additionally, this position will be responsible for ensuring that all root cause analysis is documented for high severity incidents and delivered to the respective Product owners. • This position will interface with Comcast Product, Change, Problem, Release, Engineering, Market and Operations Management teams. Essential Duties and Primary Accountabilities: • Manage incidents to resolution including escalations where appropriate. • Daily incident analysis reports for outstanding incidents. • Provide root cause analysis documentation to internal teams. o Review root cause analysis documentation with Product owners. • Document and adjust the Incident Management processes including training appropriate personnel. • Participate in new Product releases. - Integrate support with Production processes. • Provide root cause analysis documentation to internal teams. - Review root cause analysis documentation with Product owners. -- Thanks and regards, *Rajesh* Technical Recruiter +1-703-957-5661 | [email protected] | Skype: ponasanapalli.aswinirajesh Javaji System Solutions Inc |www.javaji.com |415 Oakmed Pkwy, Sunnyvale, CA 94085. Fax: 703-880-7454 -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
