Hi , I hope you are doing well. I do have new requirement please gothrough it if you are comfortable send me updated resumes [email protected]
Title: *Saba Administrator* Location: *Burlington, MA* Duration: *6 month contract * *Rate: $32/hr* *Interview: Phone followed by in-person (No Skype)* *Description:* *Duties/responsibilities:* Someone to assist with system administration of the learning management system Provide user support related to issue management Handling tickets for troubleshooting/problem solving for user issue Familiarity with documentation processes Processes related to working as system administration to execute some internal processes and do system maintenance This person will be supporting Shire’s R&D group * Qualifications: Must have LMS (Learning Management System) experience- SABA experience would be great Internet management experience is a plus Ticket handling system/ User issue management experience is a plus (e.g. Service Now) At least an Associate’s degree Pharma/Biotech background is a plus, not required Experience coming from any other regulated environment is a must* Under the direction of the Manager, System Administration, this position is responsible for executing administration and maintenance activities supporting the learning management system (LMS). Duties include but are not limited to: executing daily operations such as addressing system issues; executing established workflows & processes to support business needs; issuing standard and adhoc reports from the LMS per internal customer request; contributing documentation (as needed) to support the management, use and training of the LMS system. * System Administration * *Provides user support related to issue management via the Issue Management Tool to trouble-shoot, and problem solve various user and systems issues. * Requires the ability to provide clear, concise documentation supporting issue resolution. * Supports Shire SabaAdmin and Management with tasks related to course issuance, system maintenance, and internal customer projects. * Complexity and Problem Solving * Responsibilities require problem solving; the question/issues may be unclear and require determination of which solution (from a few possible choices) is the best for the situation. Working Conditions: * Responsibilities may require flexibility to cover evenings, early mornings, and/or weekends (as necessary) to cover multiple time zones with little advance notice. Key Skills, Abilities, and Competencies ** Requires attention to detail in the documentation of issues/resolutions * Excellent written and oral communication skills with the ability to interact and communicate with individuals at all levels of the organization * Must be able to handle multiple competing tasks and demands, including the ability to work independently and complete tasks to deadlines * Demonstrated organizational skills * Collaborative team player with a positive attitude Thanks & Regards, Soni Kumari Technical Recruiter |Sage Group Consulting Inc 3400 Highway 35S, Suite #9 Hazlet NJ 07730 Phone : 732.767.0010 x 450 | Direct: 732-856-5824 Email : [email protected] http://www.sageci.com -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
