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*Help Desk Technician* *Duration: 6 + Months* *Sunnyvale , CA* *Job Duties:* -Provide quality support to end-users including complex support for hardware (laptop, desktop, mobile devices), software, and applications including connectivity to network -Travel to various local locations to remedy issues not solved by phone/email -Recognize common patterns in cases to uncover related and new problems -Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware -Support audio/visual equipment as needed for conference or meeting setups -Assist with refresh of hardware and software when employees have office moves -Learn new and/or infrequently used technologies and train team members on the functions and support of these technologies -Previous related experience assisting end users in a help desk or desktop support environment -Experience installing and troubleshooting patches, hardware, software, network, and printing issues on multiple types of devices -Experience with Mac OS, Windows, MS Office suite, remote tools -Excellent interpersonal and relationship-building skills -Excellent organizational skills with emphasis on detail and follow up *Thanks & Regards.* *Nagarjuna* *Tekskills Inc.* *200, MetroplexDrive, Suite 414, Edison, NJ – 08817 |* *CMMI Level 3 / ISO 9001: 2008/ WMBE Certified Company * *Phone: 732-354-4300 |Fax:** 888-543-5125 **| Email: **[email protected] <[email protected]>* *Gmail: **[email protected] <[email protected]>* *www.tekskillsinc.com* <http://www.tekskillsinc.com/> -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
