I'm Pankaj from Technology Resource Group.

Hope you are doing great Today…

I have an opportunities with me you might be interested, Please review the
Job specifications below and let me know if interested.

For Immediate consideration please call @ 408-709-1760 Ext : 9855, You can
also mail me at pankajsi...@tresourceinc.com


*Title                       : JIRA admin*

*Location               : **Atlanta, GA*

*Duration              : **Long Term*


Technical Business Analyst role will be responsible for production support
of Consumer Connection. Triage of incidents, change request and support
tasks and data & project analysis.

*Essential Job Functions:*

Support all operational aspects of the Consumer Connection product
Investigate new/unknown/existing issues in Consumer Connection.

Clearly document all findings in the issue tracking system.

Utilize issue tracking system (JIRA) daily.

Provide feedback to the clients and technology managers.

Generate routine and ad-hoc reporting and analysis to assist in evaluating
production performance and resolving issues

Review and analyze data and requirements and test plans/cases in support of
existing and new initiatives.

Participate in UAT, help to identify and report bugs, user-interface
problems, documentation, or other potential problems (from both the
Technical Support and the Customer/End User perspective).

Provide support for and minor enhancements to reports utilized by the QC

Perform other duties as needed

*Other Responsibilities:*

1. Participate daily support triage meetings and other regular meetings as

2. Participate in documentation of support processes and methods

3. Maintain current set of Ford Directs existing documentation

Minimum Bachelor’s degree with at least three to five years related

*Best Regards..*

Pankaj Singh | Sr. Recruiter

Technology Resource Group Inc.
1700 Park St, Unit 212, Napervills, IL, 60563

Office: (408)-709-1760 Ext : 9855, Cell: (408) 933-9982

G talk: <http://www.tresourceinc.com/> pankajsingh.recruiter |
pankajsinghKIET2010| Fax: 408-213-8316

pankajsi...@tresourceinc.com | pan...@tresourceinc.com |

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