Hello, Hope you are doing good.
We have an urgent requirement with one of our clients. Please go through the below requirement and send us suitable consultants with their updated resume, rates and contact details to *[email protected] <[email protected]>* *Job Description:* *Job Title: **Technical Support Analyst/Help Desk Support Analyst* *Location: Chicago, IL* *Duration: 6+ Months* *Rate: $30/hr c2c * *Job Responsibility:* - Provides *3rd level technical support *to Field Services organization, selected vendors and *help desk personnel* who are* deploying new or troubleshooting *existing* hardware and software.* - Fields incoming support requests via phone, email and instant message. - Records detailed problem and resolution data for each support request. - Works toward resolving issues on the first attempt and focuses around quality of service and resolution versus number of calls answered. - Is customer service oriented and has phone support experience. - Provides guidance and/or training to field technicians which may have little or no exposure to corporate systems. *Experience with the following Operating Systems, Software, and Technologies: * - *Microsoft Windows XP/7/8,* - *Microsoft Office 2010/2013,* - *desktops, laptops, tablets, printers, and network hardware, * Symantec Endpoint Protection, Active Directory, HPCA, SCCM 2007, SCCM 2012 LAN and WAN technologies; PXE, DNS, DHCP, TCP/IP, VPN Clients, and general Network connectivity troubleshooting. Thanks & Best Regards, *Nilesh Awadhiya* *Sr. Technical Recruiter* *Sedna Consulting Group* *860, Route 1 North, Suite 101,* *Edison, NJ - 08817* *Cell: (732) 653- 5040 | Fax: (732) 494-7754* *E-Mail: [email protected] <[email protected]>Website: www.sednacg.com <http://www.sednacg.com/>* -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oracle-users. For more options, visit https://groups.google.com/d/optout.
