Hello,

Hope you are doing great!

I have an urgent requirement mentioned below.



*Job Role: Supplier/Vendor Operations Specialist*

*Location: Orlando, FL*

*Duration: Contract*



*Job Description:*



*Infrastructure Supplier Management & Delivery:*

?         Monitor and manage service improvement programs and actions

?         Reviews suppliers on the effectiveness of their technology
approaches and its implications to the service delivery and other service
transition functions

?         During periods of transition, facilitate scenario plans and any
other required activity

?         Ensures end to end supplier service performance meets agreed
levels

?         Participate in setting yearly organizational goals and objectives
and execute against them to ensure departmental objectives are met

?         Participate in supplier management improvement programs

?         Respond to vendor calls and inquiries as directed by the Manager,
Infrastructure Supplier Service Delivery

*Customer Service*

?         Partner with Disney service owners and ensure vendors/suppliers
meet needs as defined at a market competitive rate

?         Maintains strong relationships with Segments/Business Units and
other Enterprise IT teams to ensure suppliers are delivering business value

?         Partner with the IT Service Management and Technical Relationship
Management team to ensure that the supplier services and metrics align with
the overall service strategy and tool sets.

*Skills/Experience*

?         3+ years vendor/supplier services management

?         3+ years of process design and delivery

?         Experience working in an ITIL framework organization

?         Thorough knowledge of the fundamentals in vendor/supplier
management

?         Demonstrated expertise in customer relationship management

?         Excellent team player and comfortable with developing management
level communications

?         Ability to translate technical concepts for business audiences

?         Must be able to demonstrate the ability to deal shifting
priorities on multiple assignments

?         Expertise in IT Relationship Management

?         Ability to work with all levels of Management

?         Strong ethics

?         Ability to articulate Vendor requirements and guidelines.

?         Excellent planning and organization skills.







Thanks & Regards,

Vikram | Technical Recruiter
*Email: **vikra...@e-solutionsinc.com* <vikra...@e-solutionsinc.com>

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