Hi , If you have anyone with you for the following position, please send the suitable resume along with Contact Details,
Kindly share suitable resumes ASAP to [email protected] *Requirement :1* *Role :* *BMC Remedy Engineer* *Location : Omaha, NE* *Duration: Long time* *Experience:8+years* *Client: Virtusa * *Job Description:* • Expertise in BMC Remedy ITSM Suite of Applications 8.x or above, PREFERABLY FROM INFRA BACKGROUND • Some exposure to BMC Remedy ITSM Suite of Applications v9 a big plus • ADMINISTRATIVE or implementation experience with Enterprise applications (ITSM preferred) • Good experience with Remedy AR System • Technical and process-level experience in migrating Remedy environment • Development expertise in Asset/Configuration Management DBs • Service Request Definitions (SRD) using Advanced Interface Forms (AIFs) for the SRM module • BMC Remedy Developer Studio, Atrium Integrator, DMT, and Data Wizard tools • Scripting language (e.g. Python, PERL, PowerShell) or JVM language (e.g. Java, Scala) • Integrate enterprise systems (Jira / Service Now / Sales force) with BMC Remedy • Perform installation of Remedy software / upgrades / patches • Configure out-of-the-box Remedy functionality to meet DOJ OCIO ITSM requirements; gather/document/analyze enhancement requests; evaluate/assess fit between requirements and Remedy application suite capabilities • BMC Remedy applications issues including root cause analysis • Integrate Remedy with Enterprise monitoring tools and proactively monitor Remedy applications • Defining and Mapping Business requirements for ITSM processes and workflows • Testing and Validation of processes and workflows • The ability to quickly learn new concepts and technologies and convert them into customer solutions • Performs configuration, customization, and knowledge transfer primarily focused around Incident Management, Service Request Fulfillment, Change Management, Release Management, and Problem Management • Detailed experience with ITIL, specifically the Service Delivery Lifecycle • Experience with ITIL classifications of Work Items, and the ability to create effective, descriptive classification categories for each type of work item *Requirement :2* *Role : BMC Remedy Tech Lead * *Location : Omaha, NE* *Duration: Long time* *Experience:9+years* *Client: Virtusa * *Job Description:* Lead architecture and design decisions for each client/project. • Responsible for the technical side of all team projects, even when not the primary solutions analyst on the project • Expertise in BMC Remedy ITSM Suite of Applications 8.x or above, PREFERABLY FROM INFRA BACKGROUND • Some exposure to BMC Remedy ITSM Suite of Applications v9 a big plus • ADMINISTRATIVE or implementation experience with Enterprise applications (ITSM preferred) • Good experience with Remedy AR System • Technical and process-level experience in migrating Remedy environment • Development expertise in Asset/Configuration Management DBs • Service Request Definitions (SRD) using Advanced Interface Forms (AIFs) for the SRM module • BMC Remedy Developer Studio, Atrium Integrator, DMT, and Data Wizard tools • Scripting language (e.g. Python, PERL, PowerShell) or JVM language (e.g. Java, Scala) • Integrate enterprise systems (Jira / Service Now / Sales force) with BMC Remedy • Perform installation of Remedy software / upgrades / patches • Configure out-of-the-box Remedy functionality to meet DOJ OCIO ITSM requirements; gather/document/analyze enhancement requests; evaluate/assess fit between requirements and Remedy application suite capabilities • BMC Remedy applications issues including root cause analysis • Integrate Remedy with Enterprise monitoring tools and proactively monitor Remedy applications • Defining and Mapping Business requirements for ITSM processes and workflows • Testing and Validation of processes and workflows • The ability to quickly learn new concepts and technologies and convert them into customer solutions • Performs configuration, customization, and knowledge transfer primarily focused around Incident Management, Service Request Fulfillment, Change Management, Release Management, and Problem Management • Detailed experience with ITIL, specifically the Service Delivery Lifecycle • Experience with ITIL classifications of Work Items, and the ability to create effective, descriptive classification categories for each type of work item • Experience with the strategic goals of SLAs, SLOs, and OLAs within IT Service Delivery, setting these goals, and measuring performance around these goals • Strong skills with Excel for graphing and presentation of data Thanks & Regards, *Sanjay Yadav * Techinical Recruiter *Desk *: 609-853-0818 Ext-2167 *Email*: [email protected] www.nityo.com -- You received this message because you are subscribed to the Google Groups "Oracle Users" group. 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