*Position: **Jira System Administrator*
*Location:**Spartanburg, SC*
Rate : OPEN
*Duration: 1+ Years*
**

*Job Description:*

Serve as the Internal subject matter expert on implementation, management, and support of Atlassian’ s Confluence, JIRA, and JIRA service desk software in support of multiple projects, including set-up and management of users, project roles, time tracking, security, and plug-ins. Customize workflows for multiple projects, create custom fields, new issue types, workflow statuses, transitions, post-functions, field configurations, mandatory fields, and workflow schemes.

*Essential Functions:*
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
·Establish and promote best practices for the usage of Atlassian tools
·Help guide and maintain the organization of data in Atlassian tools
·Design and support custom JIRA workflows, fields, dashboards, and reports
·Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, perform testing, installation and configuration of the plug-ins. ·Work with the server and database team to assure solid administration of the servers and MS-SQL environments supporting the Atlassian tools
·Ability to write custom JQL (Jira Query Language) *(MUST)*
·Integration experience on JIRA with Confluence with plugins *(MUST)*
·Ability to construct custom dashboards using various filter types in JIRA *(MUST)* ·Ability to integrate JIRA projects with Confluence Pages and construct Confluence pages *(MUST)* ·Experience in performing Atlassian installations, migrations and plugin installation *(MUST)*
·LDAP integration experience
·Implement Atlassian Tools upgrades, and partner with other IT staff to coordinate infrastructure maintenance and system migrations. ·Advanced knowledge of JIRA tool and features, with excellent understanding of general administration and configuration to maximize efficiency in using the tool ·Strong understanding of business processes and experience leveraging JIRA to maximize and improve those processes ·Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic
·Strong understanding of SDLC and agile methodologies
·Develop metrics dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports. ·Experience with Jira Service Desk and creating complex workflow, reporting and SLA metrics. ·Guidance on how to leverage JIRA for project management as well as other creative applications.

Thanks and Regards
Amarinder Singh (Sr. IT Associate)
Kalven Technologies Inc. 2300, E Higgins Rd, Suite 211, ELK Grove Village, IL-60007 1701, E.Wood Field Rd, Suite 300, Schaumburg, IL-60173 Work : 312-667-0211| Email id : amarin...@kalventech.com | LinkedIn : Amar Singh | Skype id : Amarinderkalven
http://www.kalventech.com
Product Engineering | Systems Integration | Professional Services.



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