Dear Associates,

Greetings from STYIX Inc…..!!!

Please respond with suitable resumes of your consultant for given below REQ.


 *Job Title        :     SABA/CRM Business Analyst      *

*Location        :     Mountain View, CA*

*
*

*Following is the job description:-*


**

*Req :*

*SABA/CRM Business Analyst*

*Description:*

-Self starter who can work independently and come up to speed on process and
supporting technologies quickly. Provide subject matter expertise for
business customers and technical resources. Often serves as the subject
matter expert. Maintain awareness of business process and technology
solution best practices within a specific business segment. Responsible for
business requirements collection from which applications can be developed or
modified. Often leads collection and analysis of data and information from
business users to understand how systems can solve business problems, and
identifies opportunities for process improvement. Engage and may lead in
collection and analysis of possible project engagements, documenting project
scope (objectives, deliverables, critical success factors, assumptions,
global and regional considerations, and resource requirements),
prioritization, cost/benefit, potential risks, and feasibility. Engages and
may lead in the definition of business requirements and the research and
selection of potential solutions. Produces and may lead the definition of
use cases and functional specifications as well as review of the content for
user guides, training classes, and other end-user documentation for
applications and processes. May lead the development of functional test
scripts representing business processes and the verification activities that
ensure that solutions meet business requirements. Has established knowledge
& understanding of functional testing scenarios at both business and
technical level participates and may own determining the appropriate level
of customer engagement in testing activities. Engages in and may lead
testing activities and ensures that customer interests are represented in
all testing stages. Responsible for traceability of requirements,
translation of business and system requirements into functional and
technical specifications. Alerts team leadership when traceability appears
weak, or is lost. When changes to the requirements occur, performs the
impact analysis and recommends follow-through actions. Prepares
documentation and presentations, and chairs meetings. Understands the
business needs at a strategic level and can correlate problems to one or
more processes, tools or systems. Understands multiple customer contexts
(business processes and IT infrastructure and tools). Recognizes
ramifications of a customer's problem relative to those multiple customer
contexts. Manages customer expectations at all levels. Promotes IT customer
development of measurable business objectives and process improvements.
Provides second level support, relating to business applications and
processes, and escalation support for aging unresolved issues. May lead
interactions with third parties including application service providers and
partners.
Excellent interpersonal and communication skills. Experienced in writing
detailed and meticulous business requirement documents, use cases, process
flows and design specification materials. Consistently demonstrates ability
to use innovative ideas to solve problems in a cost effective manner.
Project deliverables and tasks are completed with no open items. Action
oriented with a strong history of owning tasks and deliverables and
completing them on time.
Resource is for Professional Services and Education Services.
Technical expertise with Saba and Quick Arrow is REQUIRED.
CRM experience is must.


Please respond with suitable resumes of your consultant with following
details.



*Thanks,*

Anand | Manager – Staffing | [EMAIL PROTECTED] | Ph: (847) 453 8454 & (847)
874 7741 |Visit us <http://www.styix.com/>

*STYIX Inc* for Quality IT Services.

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