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Title: Siebel Techno-Functional Consultant Duration: 1 Year Location: Columbus, IN A deep understanding of business process flows and requirements and the ability to solve business problems with CRM technology. A proven track record for atleast 6 years in implementing & supporting Oracle-Siebel Sales & Service Applications with CTI & Email channels is required. Strong Siebel product knowledge of the tools, applications, architecture and configuration from mainly techno-functional perspective Should be able to translate client requirements into functional & technical design and coordination with technical team to get them delivered. Exposure to Siebel Workflow, Siebel eBusiness Application Interfaces and Enterprise Integration Manager. Should have strong IT process knowledge around Siebel applications & implementation methodology. Should be able to guide customer in putting the Siebel governance model in place with particular focus on Change Management processes. * * * * *KEY RESPONSIBILITIES:* · Oracle Applications - Siebel · Working knowledge of Siebel CRM(Service and Sales) On Premise · Working knowledge of configuring Siebel · Understanding and use of extensions · Work with Oracle support to fix software bugs · Familiarity/knowledge of Oracle EBS Order Mgmt is a plus. · Standards, Common Solutions, and Continuous Improvement - Global · Provide Siebel application solutions and set-ups that support the Cummins business processes · Identify gaps in the Siebel functionality · Support Cummins implementation testing standards on new or upgrade implementations. · Understand required integration with other applications - Oracle Order Mgmt, Core Financials, E-commerce, Manufacturing…. · Project Management and Implementation Support - Global · Gate-Keeper and Coordinator of common designs/solutions across Business Units. · Participate in solution design and RICEW (Reports/Integrations/Customizations, Extensions, Workflows) development reviews · The Siebel applications expert must have a solid understanding of Siebel processes and demonstrated ability to direct the analysis of future process requirements. Project management, communications and people skills are key requirements of this position. Hands-on experience in integrating, implementing and utilizing new business systems is required. Familiarity/knowledge of Oracle Order Mgmt is a Plus. SKILLS - FUNCTIONAL/TECHNICAL: Siebel application knowledge (Sales/Service/CRM) Working knowledge of configuring Siebel and use of extensions. Knowledgeable in available PIP’s to other Oracle applications Oracle Order Mgmt application knowledge is a PLUS. Ability to integrate business solutions with systems solutions Experience in System Flow Analysis and Solution Design techniques Experience with the use of the MS Office Suite (Word, Excel, PowerPoint, Project, Visio) -- You received this message because you are subscribed to the Google Groups "OracleD2K" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/oracled2k?hl=en.
