Hi,

Hope you are doing great.****

Send updated profiles to [email protected] or call me on 732
662 2287 (Voice) ****

                                        ****

Full Name            ****

Current Location              ****

Contact No.        ****

Email              ****

Experience in years         ****

Work Authorization & Validity    ****

Willingness to relocate (Y/N)      ****

Availability          ****

Rate  ****

** **

*Job Title:** Remedy Developer*****

*Duration : +12 Months*

*Location:** Plano, TX*

*Rate : $DOE*

** **

*Main Responsibilities*

Job duties and responsibilities are focused on ITSM development and
implementation activities, which include, but are not limited to:****

* *

*Objective*

Provide technical subject matter expertise around the following solutions:**
**

BMC Remedy ITSM suite & ancillary technologies****

Service Desk (Incident & Problem Mgt)****

Change Mgt (Change & Release Mgt)****

Asset Management****

CMDB****

Service Level Mgt.****

Service Request Mgt.****

Dashboards & Analytics****

** **

BMC ITBM suite****

Demand & Resource Mgt.****

Service Costing****

Supplier Mgt.****

IT Controls & Compliance****

** **

Integrations/3rd Party Technologies****

Aeroprise****

Xmatters (Alarmpoint)****

ADDM****

HP Monitoring****

** **

*Responsibilities*

Installation/Maintenance/Troubleshooting of technical BMC Software
components on server environment.****

Configuration/Customization of the ITSM and ITBM tool suites.****

Requirements Definition, Technical Specifications Documentation****

Data Loading/Manipulation/Maintenance****

System Administration****

Technical Documentation, Training Documentation, Implementation
Documentation.****

System Testing****

Application Troubleshooting****

** **

*Qualifications*

Bachelor degree in a technical field or equivalent experience****

Minimum 3-5 yrs of experience with BMC Remedy ITSM 7.6 or 8.0****

Experience architecting, implementing, developing, configuring and
integrating BMC Remedy ITSM solutions.****

Excellent written and verbal communication skills ****

Windows/Linux experience****

Oracle Database Experience****

Remedy performance tuning and optimization****

Application Support****

** **

* *

*Thanks & Regards*

* *

*[image: cid:[email protected]]***

*Mike**  | Sr Recruitment Consultant |*

*Blackapple Solutions LLC*****

( 732 662 2287 (Voice)
*: [email protected]****

: www.blackapple-solutions.com**

** **

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