Hi Friends, please respond to [email protected]
Urgent position Only for gc/usc/ead Location:Newark, NJ Rate: DOE Duration: 2+ yrs Project Manager with CRM -Health exp a plus: Healthcare experience or Big - 6 experience is a big plus Champions compliance and persistency and the customer experience as strategic objectives to drive CRM tactics * Contributes to development of a strategic vision of how healthcare clients can use CRM data to bring about compliance, persistence and positive outcomes * Analyzes programs, determines success of tactics through extensive success criteria measurements including, delivery, open and ROI calculations. * Utilizes solid understanding of the digital marketing and advertising landscapes, spotting emerging trends and technologies and using them to push the quality of the CRM strategy * Leverages existing, and develops new metrics that support decision making, improve campaign performance and guide design of new initiatives * Suggests and oversees development of innovative CRM products, tactics, documents * Collaborates with creative to confirm that concepts meet strategic CRM objectives Execution * Discovers, documents, and analyzes key customer business processes * Prepares periodic reports of the trends vis a vis industry benchmarks * Analyzes and optimizes existing databases. Determine optimum platforms: partners, in-house, managed etc. * Designs and implements customized CRM databases * Interacts with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments * Continually assesses new channels to convey compliance and persistency messaging * Successfully develops compliance messaging for healthcare clients * Emphasizes comprehensive scope of CRM metrics reporting capabilities * Provides consistent and accurate reporting of CRM active projects * Identifies potential issues prohibiting effective CRM tactics and institutes solutions that remedy the concerns (e.g. scripting changes) * Introduces and ensures consistency of business rules, standardized nomenclature and structure of franchises' data Leadership/Organization Management * Effectively scopes Interactive projects, working with management team on scheduling and resource budgets * Continually engages and maximizes efficiency and productivity of third party services (e.g. Call Center) * Effectively organizes and communicates relevant data to others in a concise manner, drilling down concepts into relevant detail * Taps into and maximizes internal resources * Meets with supervisor regularly to discuss opportunities and issues relating to programming, work flow, client expectations, and internal matters * Understands/respects the roles of different departments * Actively participates in internal meetings sharing knowledge for everyone's benefit * Works collaboratively with coworkers to find genuine, mutually agreeable solutions to issues * Provides ongoing support for CRM customers-support with report building, data quality, new integrations, etc. Please provide me following details: Full Name: Email Id: Contact: Current Location: Relocation: Availability: Visa Status: F2F: Expected Rate/Salary: Gender: 2 References from current projects in the following format. Project: Name: Designation: Email Id: Contact: Please bear in mind that your references will not be contacted before intimating you -- You received this message because you are subscribed to the Google Groups "OracleD2K" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/oracled2k?hl=en.
