Hello Business Partners, Hope you are doing well !!! I have a good position for you with my client; This point of time I don't know whether you are looking for new job or not.But just thought if I can share the details and then confirm from you about your interest level for the opportunity.if you are interested and available consultant,send me your most updated resumes in word format and contact details.
*Please reply to [email protected] or [email protected]* *Job #17919 * *Job Title: Cisco Support Engineer* *Englewood, CO 80112* *36 months* *phone interview: Yes* *Job Description:* Provide CISCO technical support and enterprise routing experience Receives, owns, and resolves fault/outage events related to Cisco-based Contact Center platforms that are supported by the Engineer Service Assurance division Performs installation, operation, configuration, customization and usage of assigned products Responsible for receiving and working trouble and change tickets according to specified time frames Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures This position is for ERSC Senior Systems Manager. The ERSC Senior Systems Manager receives, owns, and resolves ticket trouble issues related to ERSC Supported Client platforms in the tiers III and IV engineering queues. The ERSC Senior Systems Manager may also complete and track move and change orders while completing associated Change documentation and notifications. ERSC Senior Systems Manager completes these tasks with the use of tools, process, and teamwork. The Senior Systems Manager is responsible for receiving and working tickets according to specified time frames. ERSC Senior Systems Manager is the Client Technical Lead, and as such is responsible for managing issues to resolution, working with vendors, and vendors tiered support as needed. The ERSC Senior Systems Manager may lead design and deployment projects from pre-sales through handoff to support teams. *Skills:* Successful candidates must demonstrate strong oral and written communication skills. *Bachelors degree in Engineering preferred – CS/EE or equivalent experience 5-8 years experience in CISCO technical support 2-3 years experience in CISCO ICM, Cisco CVP, Cisco IOS Voice Gateway, Cisco Call Manager, Cisco TAC procedure Experience in Cisco IPIVR/QM, Cisco UCCE Enterprise and Express, Cisco WIM/EIM, VXML and Studio, ACEM Session Border Controller is desired Linux/Windows OS, MS Office suite, MS Visio. * The candidate will also have some or all of the following skills/ certifications: Cisco: The following certifications are desired along with one year or more of practical experience with UCCE, UCCX, CCNA (ICND1/ICND2), CCVP, CCIE, CUCM, CVP, CUPS CUSP, ACE Unity. Cisco: IOS Voice Gateways and Gatekeepers. Cisco: Cisco Data Center Unified Computing System, UCS VMware: vSphere Install, Configure, Manage VMware ESXi/ESX 4.x and VMware vCenter Server. Microsoft: MCSE, MCP, MCP+I, SQL, Office, Project, Visio Operating Systems: Windows Server and desktop various versions, Linux various versions Hardware HP Proliant Servers (various), Dell Servers, Cisco IOS Voice Gateway Routers, Cisco IOS VXMLVoice Gateway Routers, VXML Server/Nuance, Gatekeepers, and Catalyst/Nexus Switches, Verint WFM, and call recording administration and troubleshooting. *Skills Inventory * *Required skills:* 1) Cisco UCCE Expert Required 2) Cisco ICM Expert Required 3) Cisco CVP Expert Required 4) Cisco IOS Voice and VXML Gateway Expert Required 5) Cisco Unified Call Manager Expert Required 6) Cisco TAC Procedure Expert Required *Desired skills:* 7) Cisco IPIVR/QM Expert Desired 8) UCCX Expert Desired 9) EIM/WIM Expert Desired 10) VXML Studio Expert Desired *Please reply to [email protected] or [email protected]* -- Thanks & Best Regards, *HABEEB *| AddOn Technologies, Inc *Phone:* 734-956-4737 Ext: 160 *Email:* [email protected] *Gtalk:* [email protected] *Url:* www.addonusa.com *Referral:* The greatest compliment you can ever give me is a referral. Please pass my information to your business peers, friends and co-workers. -- You received this message because you are subscribed to the Google Groups "OracleD2K" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracled2k?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
