Dear Partner,


Good Morning!!!



Greetings from United Software Group!!!



We have a direct Client requirement for you and the details are as follows



*Job Title               :               **Desktop Analyst*

*Location               :               *St. Louis, MO

*Duration              :               *12+ Months

*Experience         :                *8+ years



*Job Description:-*

*Mandatory Technical/Functional Skills:*

·         Monitoring problem ticket resolutions, existing problem queues
and client deadlines to ensure on time problem ticket resolutions and to
meet client deadlines for new hires, software installs and upgrades.

·         To manage all day to day desktop activities: IMAC, PC imaging,
software distribution, patch management.

·         Having good Lotus Notes experience, worked with BBs and BES and
familiar with Cisco VOIP phone solutions, Lotus Notes, service-now tool.

·         Ability to design and build Service Desk tool from ground up,
including new hire process, change management, service requests and
upgrades ·

·         Communicate with key stakeholders to ensure proper urgency and
prioritization of tasks across technical resources·

·         Ability to foster an excellent team environment by providing
continual coordination.



*Desirable Technical/Functional Skills:*

·         Monitoring problem ticket resolutions, existing problem queues
and client deadlines to ensure on time problem ticket resolutions and to
meet client deadlines for new hires, software installs and upgrades·

·         To manage all day to day desktop activities: IMAC, PC imaging,
software distribution, patch management·

·         Having good Lotus Notes experience, worked with BBs and BES and
familiar with Cisco VOIP phone solutions, Lotus Notes, service-now tool.

·         Ability to design and build Service Desk tool from ground up,
including new hire process, change management, service requests and
upgrades.

·         Communicate with key stakeholders to ensure proper urgency and
prioritization of tasks across technical resources.

·         Ability to foster an excellent team environment by providing
continual coordination.



*Please send us the following details along with the updated resume for
immediate Consideration*

*BASIC Details*



Title (Mr. / Ms.)



First Name



Middle Name



Last Name



Date of Birth(MM/DD/YYYY)



Gender



Nationality



Availability



Contact Number



Email ID



Total IT Experience



Experience in required skills



Work Authorization/Validity



Current Location (City, State)



Skype ID



Best time for Interview



Relocation







*Employer Details*

(Employer Name, Employer Contact Name, Phone, Email)

*Educational Details*



Name of Degree (Bachelors) only



Specialization

Computers/Mechanical/Electrical/Any thing

Duration Start Date(Month & Year)

 MM/YYYY

Duration End Date(Month & Year)

 MM/YYYY

% Marks/Grade

 %

University

 Name of the University

Education (Full Time / Part Time)

 Regular/Distance

*References (Recent Project):*



Ref.1: Name, Phone, Email, Designation, Company



Ref.2: Name, Phone, Email, Designation, Company





Thanks & Regards

*Purushotham*

Technical Recruiter
*United Software Group Inc.
*565 Metro Place South, Suite 110
Dublin, OH 43017
Phone: *484-294-2986*
Fax: 1-866-764-1148
E Mail: [email protected]

Gmail: [email protected]
Yahoo: [email protected]

www.usgrpinc.com

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