Hi Friends,

please respond to [email protected]

*1)**      Support Engineer – jersey City, NJ*

*Start: ASAP*

*Type: Contract  *

Responsibilities:

   - Project lead for Platform Support team, providing environment support
   for testing and pre-production
   - Serves as a liaison between onsite & offshore support teams to ensure
   smooth handoff and timely delivery of builds/releases
   - Identify and Resolve Production & platform environment Issues
   - Preparing and configuring Test environments
   - Provide support and technical assistance for Test activities
   - Open up calls and resolve issues on environments, builds and releases
   collaborating with offshore team
   - Review and maintain support run-books
   - Provide knowledge transfer and training to the offshore team as
   required
   - Troubleshoot, identify root cause and resolve complex problems
   - Understand the requirements and design for assigned components
   - Ensure correct development set up and usage of appropriate tools by
   the team as defined by the project environment
   - Confirm proper configuration management set up and adhere to the same
   - Accurately report time, status and metrics related to tasks assigned
   to the support team to client managers

Qualifications:

   - Associates degree required in Computer Science/Engineering or
   equivalent. Bachelor’s degree preferred.
   - Excellent verbal and written communications skills.
   - Experience in Production / Pre-production Support
   - Expert level troubleshooting experience
   - At least 5 years support experience in Oracle, Java,  J2EE,
   Webservices, Spring, XML
   - Desired experience supporting Weblogic/Apache, Unix
   - Experience in SQL or PL/SQL
   - Experience in Build Tools – preferably Maven

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