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Title : *Mobility Support Lead (iOS)* Location : Round Lake, IL Duration: Contract to Hire *Primary Responsibilities * The position is for a Mobility developer. Individual will be working on the support application on Mobility platform or interface to connected application. At a minimum, the individual must have and be able to demonstrate: App installation / Mobile Iron (MDM) / general iOS issues Triage Login / SFDC account / SSO issues Connectivity issues CRM sync issues App issues on beta versions of iOS All subject areas of the apps: accounts, contacts, opportunities, activities, leads, orders, strategic selling, IDN/GPO, etc. Vape requests / workflow issues Literature syncing, sharing. Manage devices in Vablet web control panel. Support uploading and tagging content. Documentation of issues, create documentation for other support team members if needed. Track user requests Monitor error reports *Skills & other requirements* General iOS knowledge and experience. Needs to be familiar with upgrading iOS, general iPad settings, etc. Very efficient on iOS devices. We should look for candidates who have been using iOS devices for 3-4 years both personally and professionally Experience is working on projects that involve many technology teams, and the ability to drive to a resolution by working with other Support team members Experience with corporate supported apps like Mail/Calendar/Concur/Box etc. Prior experience in life science/medical devices companies Some development experience is definitely a plus General SFDC knowledge and experience. Strength and conviction to raise concerns when appropriate and recommend viable solutions with area of expertise. Excellent oral and written communication skills. Ability and willingness to learn new sophisticated standards and techniques. Must be a team player willing to work in conjunction with on-site Baxter team and other consultants. Ability to communicate with business on any issues reported with the data and do the root cause. Ability to apply past knowledge to provide suggestion to improve quality of support. *Education and Experience * BE/MCA / M.Sc degree Overall experience required: 3-6 years. Thanks, Habeeb Work: 908-822-8515 Ext: 22 [email protected] -- You received this message because you are subscribed to the Google Groups "OracleD2K" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracled2k. For more options, visit https://groups.google.com/d/optout.
