*Job Title*

*ITSM Reporting Analyst*

*Project Location*

*Alpharetta, GA*

*Duration*

*12+ Months  Contract*




*Interview Process:  Phone Visa:  USC, GC, EAD-GC*



*JOB DESCRIPTION:*



*RESPONSIBILITIES *

   - Maintains, reviews and analyzes data files, tables and reports for
   inconsistencies, troubles shoots data integrity issues and develops cleanup
   strategy if needed
   - Extensive experience with data extraction (including ODBC), analysis,
   and presentation / OLAP tools, such as Business Objects, Crystal reports,
   etc.  Familiarity with emerging dashboard tools a strong plus.  Strong
   report generation capabilities with Spotfire needed.
   - Provides statistics, custom/ad hoc reports and research to the
   business leaders across various departments



(25%) Responsible for leveraging multiple relational databases, flat files,
and Excel documents for creating custom reports, data analysis,
transforming business data into logical data models, working with
programmers to tune Database querying code and developing procedures to
improve data integrity and quality.



(25%) Understand the ITSM tool, end to end, in order to develop custom
reporting that will vary in frequency for daily, weekly, monthly, and
quarterly reporting.



(50%) Responsible for the presentation layer of current reports as defined
from the Due Diligence sessions.

   - Expert level experience reporting within ITSM or Ticket Based
   applications
   - Expert level experience with Crystal Reports
   - Strong level experience with Spotfire *(CAN BE IGNORED)*
   - Expert level experience with Business Objects
   - Expert level experience with SQL
   -

Expert level proven experience and knowledge of: MS Excel (to include
complex formulas and data modeling), MS Access (to include queries,
modules, and macros), VBA experience (to include integrations between MS
Office products).




Thanks and Regards,

Udbhav Mathur |

Technology Resource Group Inc.
3736 Hillsdale Court Santa Clara, CA 95051

Office:408-709-1760 Ext : 701, Direct: 408-933-9520

Gtalk & Y!M: <http://www.tresourceinc.com/> udbhav.intime | Fax:
408-213-8316

udb...@tresourceinc.com | www.tresourceinc.com

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