*Please reply me back @ **abdul.wa...@lci-online.com
<abdul.wa...@lci-online.com>*



*SAP Solution Manager/ALM Consultant*

*Maplewood, MN*

*6+ Months Contract*

*Greencard or US Citizens only.*



*Job Description:*

Supporting and developing Application Lifecycle Management (ALM) processes
that are supported within the SAP Solution Manager environment. This may
include areas such as Business Process Monitoring, Technical/Job
Monitoring, Change Request Management, Solution Documentation, Operations
Control Center, Custom Code Management, and Test Management.



*Primary Responsibilities will include, but are not limited to, the
following:*

·        Perform configuration analysis across SAP Solution Manager
Application Life Cycle Management processes and applications.

·        Provide functional knowledge for the applications supported by
Quality Services organization and associated Application Lifecycle
Management processes

·        Ability to resolve complex business requirements via SAP
configured solutions

·        Work closely with the Technology teams to develop new
functionality and provide functional and technology support on SAP
Application Life Cycle Management processes.

·        Accountable for end to end resolution of incidents; track and
monitor incidents throughout the lifecycle

·        Ability to identify SAP notes and work system changes through the
Change Management process.

·        Work with Business and Technical Analysts to define requirements
and translate them to functional specifications

·        Collaborates as needed with other SAP support team members on
configuration design questions and analysis

·        Facilitates interactions and escalations with appropriate groups
(e.g. SAP Solution teams, Global Infrastructure, Service Management, etc.)

·        Meet or exceed established SAP Support Service Level Agreement
(SLA) Update procedures, operation instructions, and any other
documentation impacted by system changes

·        Ability to stays current on latest SAP technical developments
within the Application Lifecycle Management  space.



Thanks,
Wasim

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