*Job Title*

*Security Administrator*

*Project Location*

*Saline, MI*

*Duration*

*12+ Months Contract*



*Interview Mode: Phone + F2F*

*Visa: Any*



*Job Description:*


Perform standardized work in order to fulfill end users? requests for
configuration and system troubleshooting using a variety of IT tools and
administration consoles, as well as interacting with end users directly to
clarify their requests or symptoms.

Learn, implement and support new technologies, including but not limited to
operational support of and request fulfillment using new custom software
systems, and package software systems.  Analyze event logs, data, and other
inputs to determine root cause.

Troubleshoot, solve problems, prioritize tasks, and work in a high-energy
environment.  Perform other related tasks as required.
Maintains data files and monitors system configuration to ensure data
integrity. May require a bachelor's degree with at least 2-4 years of
experience in the field or in a related area. Has knowledge of
commonly-used concepts, practices, and procedures within a particular
field. Relies on instructions and pre-established guidelines to perform the
functions of the job. Works under immediate supervision. Primary job
functions do not typically require exercising independent judgment.
Typically reports to a project leader or manager.



*Requirements:*

   - Strong experience (1-3 years) resolving corporate end user requests
   and problems.
   - Strong experience (1-3 years) using large application configuration
   tools (user configuration, directory entry, access control)
   - Strong experience (1-3 years) using request tracking (helpdesk)
   systems such as Remedy Incident Management.
   - Strong experience (1-3 years) using Oracle DB and MS SQL
   - Knowledge of scripting technologies (PHP, Perl, etc.) a plus.
   - Strong customer service skills, able to deal with end user
   frustrations and lack of technical expertise.
   - Strong interpersonal skills, able to handle multiple assignments at
   the same time, team player.
   - Strong documentation and communication skills (written and
verbal).  *Ability
   to follow PDCA (Plan Do Check Act).*
   - Creative thinking for providing innovative solutions, including
   troubleshooting problems and applying root-cause analysis.
   - Experienced with Microsoft products (Excel, MS-Project, Visio,
   Power-point, Word, MS-Access).



Thanks & Regards,

Udbhav Mathur

Talent Acquisition Specialist

Email:- umat...@tekshapers.com <tar...@tekshapers.com>

Gtalk: udbhav.intime

Tekshapers Inc. – WMBE Firm

1441 E. Maple Rd, Suite # 301, Troy, MI 48083

http://www.tekshapers.com

Certification: WMBE Certified | E-Verified Company | ISO 9001:2008

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