*Dear Candidate,* *We have an urgent opening for and I have sent you a job description please go through it and let me know if you are comfortable with it and also send me your consultant's updated. *
*Title:- ITSM Administrator/Configuration Analyst * *Duration: 8+ Months * *Mode: Phone and Skype* *Location: Phoenix, Arizona* · *We are partnered with a client based in Phoenix, AZ that is looking to hire an ITSM Administrator/Configuration Analyst.* · *The successful candidate will be responsible for assisting with the core Axios assyst system configuration implemented by our client. Axios assyst is an IT Service Management (ITSM) enterprise automation solution covering all ITIL® service delivery and support processes.* *Job Description* · *Gathering and documenting user and process requirements, functional requirements, and developing technical requirements. Developing workflow customizations, and supporting the Service transformation teams. * *The candidate will be have an understanding of Axios assist, ServiceNow and/or BMC Remedy functionality and how all ITIL processes can be implemented in the system. * · *This includes, but is not limited to Incident Management, Change Management, Problem, Asset Management, CMDB Management, Service Catalog, HR, and Problem Management modules. The Axios assyst Administrator will work closely with business and IT teams to gather input to support ongoing business needs for Axios assyst configuration, implementation and support.* *Minimum Experience* - *7+ years working as a BA and/or PM within a large IT organization.* - *3+ years working in the Axios assist, ServiceNow and/or BMC Remedy platform in an Admin/Developer capacity.* - *Ability to wear multiple hats i.e. Business Analyst, Interim Project Manager, Admin/Developer, and tester as required; skill to effectively analyze and solve problems* - *Have a good understanding of database technologies & table structures. This includes strong SQL skills with a good understanding of database technologies, table structures and SQL query syntax.* - *Strong Excel skills, particularly in the area of data manipulation are desired.* [image: logo] *Rohit Bhasin |* lead Recruiter | Apetan Consulting LLC Tel: 201-620-9700* |121| Fax:2015266869 | *Mail *: 72 van reipen ave pmb#255, Jersey City, NJ 07306| *Corp. Office:* 15 Union Avenue, office # 6, Rutherford, New Jersey 07070| [email protected]| www.apetan.com | *“Forget all the reasons why it won’t work and believe the one reason it will work**"* [image: https://s3.amazonaws.com/images.wisestamp.com/icons/facebook.png] <http://www.facebook.com/Apetanconsulting> [image: https://s3.amazonaws.com/images.wisestamp.com/icons/linkedin.png] <http://www.linkedin.com/company/apetan-consulting-llc?trk=top_nav_home> [image: https://s3.amazonaws.com/images.wisestamp.com/icons/twitter.png] <http://twitter.com/ApetanLLC> [image: e verify] *Disclaimer:* We respect your Online Privacy. This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at [email protected] and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e mails to you. We are sorry for the inconvenience. -- You received this message because you are subscribed to the Google Groups "OracleD2K" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oracled2k. For more options, visit https://groups.google.com/d/optout.
