Hello,

Trust you are fine!!

My name is Angelina Williams and I am working on below position for my
client as mentioned below. Your profile is good match for this opening. I
would like to represent your contention if you think this position is match
as per your skill sets. Please read below job description and let me know
your thoughts.



*Title: *Service NOW B/A

*Location:* Ann arbor, MI

*Duration:* 6+ Months

*Client:* Dominos



*Phone then in-person!!!!*



*SUMMARY:*

The Business Analyst works with stakeholders from all business units and
related third parties to define and document business process and software
requirements for technology initiatives including in-store point of sale
systems, above store menu management systems, and online web reporting
systems. The Business Analyst is responsible for communication and
collaboration between the business and I.T.



 *GENERAL RESPONSIBILITIES*

• Accountable for the functional design of software development projects.

• Leads the collaboration with business customers to identify requirements,
communicate the business vision, documents risks and assumptions, develop
the solution scope, and estimates cost and timings.

• Decompose, refine, and document requirements using appropriate graphical
& textual techniques, including use cases, diagrams, process models,
wireframes, functional and technical specifications.

• Translates user requirements into specifications,  and business use cases.

• Participates in architecting the logical design of the system with the
technical team, including screen design and specifications, data modeling,
and documentation of logical processing flows.

• Participate in QA process.

• Works closely with the Project Managers for overall coordination of
project activities.

• Communicate new requests received from the client to the project
leadership teams.

• Facilitate working sessions to drive and define new requirements or
changes.

• Develop business relationships with key representatives from Domino’s
corporate, franchise and international organizations.

• Solicit feedback on design, functionality, and priority of new features
from business representatives.



*QUALIFICATIONS:*

• Bachelor’s degree with at least five years related experience or
equivalent combination of education and experience

• At least one year of *Service Now experience required.*

• Experience in large scale system implementation efforts following a
standard software development lifecycle approach for *Agile and Waterfall.*

• Passionate about providing high quality, impactful solutions to real
business opportunities and challenges

• Strong oral and written communications skills.

• Strong facilitation skills.

• At least five years of experience with *business and technical
requirements analysis, business process modeling/mapping, methodology
development and data modeling.*

• Ability to create systematic and manual operations procedures in both
technical and user-friendly language.

• Demonstrated effectiveness in a fast-paced rapidly changing environment.

• Strong active listening skills.

• Excellent organization and management skills.

• Ability to work collaboratively on multi-disciplinary teams.

• Ability to multitask on a variety of projects.

• Knowledge of industry standard development methodologies and technologies.

• Self-starter.







--

Thanks & Best Regards,



*Angelina Williams, *Technical Associate

*SoftSages Technology, Inc.* *| e-Verified, MBE Corporation*
17 Mystic Ln, Malvern, PA - 19355

*Desk No:* +1 (484) 402-7869 <484%20402%207869> *Ext.* 110 | *Fax:* +1
(484) 604-0602
*E-Mail:* [email protected] <[email protected]>* | Website: *
www.softsages.com

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